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[Bug 856642] Re: launcher icon shows wrong number of new messages

 

I think I have a way of reproducing in some cases. Connect thunderbird
to an IMAP account, send an email to the IMAP account, watch the
indicator count increase. Read the email from some other source than
thunderbird (webmail or what have you): the count does not decrease (at
least it did not for me) (i have a count indicator saying "1 unread
message", but all my messages are read.

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https://bugs.launchpad.net/bugs/856642

Title:
  launcher icon shows wrong number of new messages

Status in “thunderbird” package in Ubuntu:
  Confirmed

Bug description:
  The thunderbird launcher icon shows a seemingly-arbitrary number of
  unread messages. My inbox currently has 7 unread messages, and I have
  at least 500 unread messages in other folders according to the
  thunderbird UI. However the launcher icon currently shows there are 42
  unread messages. The number in the launcher icon does fluctuate, and
  it usually decrements when I read a message. It's never been correct
  about the number of unread messages, though.

  The Mail indicator in the panel also has a list of folders with unread
  messages, and a count of the number of unread messages in each of
  those folders. The unread counts in the indicator's listing are also
  inaccurate, and the sum of the unread messages in the indicator does
  not match the number of unread messages in the launcher icon.

  Thunderbird is configured for a pair of IMAP accounts. Each account
  has a number of folders and subfolders.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird-globalmenu 7.0~b3+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu1
  Architecture: amd64
  Date: Thu Sep 22 13:49:06 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2011-09-02 (20 days ago)

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References