desktop-packages team mailing list archive

[Steve Magoun <856642@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The thunderbird launcher icon shows a seemingly-arbitrary number of
unread messages. My inbox currently has 7 unread messages, and I have at
least 500 unread messages in other folders according to the thunderbird
UI. However the launcher icon currently shows there are 42 unread
messages. The number in the launcher icon does fluctuate, and it usually
decrements when I read a message. It's never been correct about the
number of unread messages, though.

The Mail indicator in the panel also has a list of folders with unread
messages, and a count of the number of unread messages in each of those
folders. The unread counts in the indicator's listing are also
inaccurate, and the sum of the unread messages in the indicator does not
match the number of unread messages in the launcher icon.

Thunderbird is configured for a pair of IMAP accounts. Each account has
a number of folders and subfolders.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird-globalmenu 7.0~b3+build1+nobinonly-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
Date: Thu Sep 22 13:49:06 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-02 (20 days ago)

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric running-unity

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https://bugs.launchpad.net/bugs/856642

Title:
  launcher icon shows wrong number of new messages

Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  The thunderbird launcher icon shows a seemingly-arbitrary number of
  unread messages. My inbox currently has 7 unread messages, and I have
  at least 500 unread messages in other folders according to the
  thunderbird UI. However the launcher icon currently shows there are 42
  unread messages. The number in the launcher icon does fluctuate, and
  it usually decrements when I read a message. It's never been correct
  about the number of unread messages, though.

  The Mail indicator in the panel also has a list of folders with unread
  messages, and a count of the number of unread messages in each of
  those folders. The unread counts in the indicator's listing are also
  inaccurate, and the sum of the unread messages in the indicator does
  not match the number of unread messages in the launcher icon.

  Thunderbird is configured for a pair of IMAP accounts. Each account
  has a number of folders and subfolders.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird-globalmenu 7.0~b3+build1+nobinonly-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu1
  Architecture: amd64
  Date: Thu Sep 22 13:49:06 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2011-09-02 (20 days ago)

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