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[Bug 877357] Re: lost e-mail messages

 

Tomandson: you probably can't recover your messages unless you first
made a backup.

However, let's try to get more information to make sure. Could you
please tell us the following about your account:

1) What protocol is used? Are you using POP, IMAP, or IMAP+?

2) If POP; is your account set to "Leave messages on server", and if so,
is it set to 0 or 7 days or another value?

3) If IMAP or IMAP+; could you verify under the Folders menu, then
Subscriptions... to see if you then see all the folders in your account,
and if they aren't checked; make sure to add subscriptions for them to
show in the folder list in Evolution.

** Changed in: evolution (Ubuntu)
       Status: New => Incomplete

** Changed in: evolution (Ubuntu)
   Importance: Undecided => Medium

** Tags added: evo-upgrade-lost-msg

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https://bugs.launchpad.net/bugs/877357

Title:
  lost e-mail messages

Status in “evolution” package in Ubuntu:
  Incomplete

Bug description:
  On updating Ubuntu I found that all passed e-mails have been lost with
  evloution. How can I recover them?

  Tom

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: evolution 3.2.0-0ubuntu2
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Tue Oct 18 12:34:35 2011
  ExecutablePath: /usr/bin/evolution
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(cususername, no user)
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
  SourcePackage: evolution
  UpgradeStatus: Upgraded to oneiric on 2011-10-18 (0 days ago)
  XsessionErrors:
   (nautilus:1635): Gtk-CRITICAL **: gtk_action_set_visible: assertion `GTK_IS_ACTION (action)' failed
   (nautilus:1635): Gtk-CRITICAL **: gtk_action_set_visible: assertion `GTK_IS_ACTION (action)' failed

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References