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Message #42907
[Bug 881978] Re: Unable to access Accounts preferences
You seriously want me to make a screencast of the process? :-S
Ow well...
Attached you'll find a video of the steps to reproduce.
I started recording right after logging in after a clean reboot.
Some accounts in Empathy are disabled, as you can see in the accounts dialog, to speed up the recoding process.
The link on my desktop is a link to the file ~/.xsession-errors.
Let me know if you need any more info.
** Attachment added: "screencast of the reprocution process"
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/881978/+attachment/2575153/+files/shell-20111027-1.webm
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https://bugs.launchpad.net/bugs/881978
Title:
Unable to access Accounts preferences
Status in “empathy” package in Ubuntu:
Incomplete
Bug description:
Quite often I'm unable to access the Accounts preferences. If I click
on "Edit - Accounts" no window will show up, nor do I get an error.
The file ~/.xsession-errors will contain the following errors for each
attempt:
GLib-GObject-WARNING **: instance with invalid (NULL) class pointer
GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed
GLib-GObject-WARNING **: invalid unclassed pointer in cast to `GtkWindow'
Gtk-CRITICAL **: gtk_window_present_with_time: assertion `GTK_IS_WINDOW (window)' failed
I can't reproduce it 100%, but it usually starts to occur when a
connection error occurred for one of the accounts and this has been
reported in the contact list accordingly.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Wed Oct 26 14:08:14 2011
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)
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References