desktop-packages team mailing list archive

[Forage <881978@xxxxxxxxxxxxxxxxxx>]

You seriously want me to make a screencast of the process? :-S
Ow well...

Attached you'll find a video of the steps to reproduce.
I started recording right after logging in after a clean reboot.
Some accounts in Empathy are disabled, as you can see in the accounts dialog, to speed up the recoding process.
The link on my desktop is a link to the file ~/.xsession-errors.

Let me know if you need any more info.

** Attachment added: "screencast of the reprocution process"
   https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/881978/+attachment/2575153/+files/shell-20111027-1.webm

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to empathy in Ubuntu.
https://bugs.launchpad.net/bugs/881978

Title:
  Unable to access Accounts preferences

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Quite often I'm unable to access the Accounts preferences. If I click
  on "Edit - Accounts" no window will show up, nor do I get an error.

  The file ~/.xsession-errors will contain the following errors for each
  attempt:

  GLib-GObject-WARNING **: instance with invalid (NULL) class pointer
  GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed
  GLib-GObject-WARNING **: invalid unclassed pointer in cast to `GtkWindow'
  Gtk-CRITICAL **: gtk_window_present_with_time: assertion `GTK_IS_WINDOW (window)' failed

  I can't reproduce it 100%, but it usually starts to occur when a
  connection error occurred for one of the accounts and this has been
  reported in the contact list accordingly.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Oct 26 14:08:14 2011
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/881978/+subscriptions