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[Bug 882535] Re: LibreOffice Writer regularly suddenly crashes in a working session.

 

System crash as in not Libreoffice crashes, but the whole desktop
session or even the whole OS?

Needs more specific data, likely not an Libreoffice issue itself, but
X11 driver or hardware issue.

** Changed in: libreoffice (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/882535

Title:
  LibreOffice Writer regularly suddenly crashes in a working session.

Status in “libreoffice” package in Ubuntu:
  Incomplete

Bug description:
  WHAT EXACTLY HAPPENS
  When editing a document in LibreOffice Writer, this package or the whole system suddenly crashes sometimes. I cannot reconstruct exactly under which circumstances this happens - it happens always in the middle of an intense working session. After the crash, the system automatically restarts.
  I have been experiencing this problem ever since the latest versions of OpenOffice before the transit to LibreOffice. Recently, I found at least an effective workaround - as explained here below.

  WORKAROUND
  The workaround I have found, consist of preventive and curative measures.

  WORKAROUND - PREVENTIVE MEASURES
  When editing the document, I save it after each phrase via the command CONTROL-S.
  Each +/- 5 minutes, I go back to the folder where the document is: via Dolphin. First I refresh the document list via F5. Than I copy the document into a backup-document under another name.

  WORKAROUND - CURATIVE MEASURES
  After coming in the system again after such a crash, I go back to the document in which I have been working just before the crash: via Dolphin.  After clicking at the document, the LibreOffice document recovery dialogue starts. I choose the option "Open the read-only document". After opening this document, I save the same document under another name, after which I can continue the working session. 
  By doing so, I manage to recover the document in 9 out of 10 cases.
  In about 1 out of 10 cases, I do NOT manage to recover the document. In such a case, I continue the working session in the lastest backup document.

  ANSWERS TO SOME OTHER RELEVANT QUESTIONS:
  Release of the OS I am using: Kubuntu 11.04.

  Version of the package I am using:
  LibreOffice 3.3.4 
  OOO330m19 (Build:401)
  tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.4-0ubuntu1

  What I expected to happen: being able to continue the working session
  without any unexpected and non-sollicitated interruption.

  What happened instead: suddenly LibreOffice crashed and the whole
  system restarted automatically, without me consciously provoking this
  course of events.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-core 1:3.3.4-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.38-12.51-generic 2.6.38.8
  Uname: Linux 2.6.38-12-generic i686
  Architecture: i386
  Date: Thu Oct 27 13:14:40 2011
  InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
  ProcEnviron:
   LANGUAGE=en_GB
   LANG=en_GB.UTF-8
   LC_MESSAGES=en_GB.UTF-8
   SHELL=/bin/usernameh
  SourcePackage: libreoffice
  UpgradeStatus: No upgrade log present (probably fresh install)

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