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[Bug 885204] [NEW] Recommending proprietary driver on hybrid systems can break 3D

 

Public bug reported:

Hybrid systems have two video cards, but only one can be used as a time.
On some machines, only the active card is active, but on some both cards
are visible to Jockey.  In this case, if the system is set up to run on
Intel (say) with Unity-3d active and working fine, jockey will notice
the NVIDIA card and tell the user that the -nvidia driver is
recommended, and required in order to run Unity-3d.  The user then
installs nvidia as recommended, reboots, and then loses 3d (since
they're now using the nvidia GLX library with the intel video driver
running.)

There's probably several different ways to solve this.  One idea would
be a blacklist registering specific systems which we know have hybrid
cards with this particular issue, and have jockey not suggest the
proprietary driver in this case (unless perhaps a --force flag is passed
or some such).

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: jockey-gtk 0.9.4-0ubuntu10
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Wed Nov  2 09:04:15 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: LENOVO 417024U
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic-pae root=UUID=8091c6fd-1036-47b4-8198-8c15474e7fad ro quiet splash initcall_debug vt.handoff=7
SourcePackage: jockey
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/04/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 8CET30WW (1.07 )
dmi.board.asset.tag: Not Available
dmi.board.name: 417024U
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr8CET30WW(1.07):bd03/04/2011:svnLENOVO:pn417024U:pvrThinkPadT420s:rvnLENOVO:rn417024U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 417024U
dmi.product.version: ThinkPad T420s
dmi.sys.vendor: LENOVO

** Affects: jockey (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 oneiric running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to jockey in Ubuntu.
https://bugs.launchpad.net/bugs/885204

Title:
  Recommending proprietary driver on hybrid systems can break 3D

Status in “jockey” package in Ubuntu:
  New

Bug description:
  Hybrid systems have two video cards, but only one can be used as a
  time.  On some machines, only the active card is active, but on some
  both cards are visible to Jockey.  In this case, if the system is set
  up to run on Intel (say) with Unity-3d active and working fine, jockey
  will notice the NVIDIA card and tell the user that the -nvidia driver
  is recommended, and required in order to run Unity-3d.  The user then
  installs nvidia as recommended, reboots, and then loses 3d (since
  they're now using the nvidia GLX library with the intel video driver
  running.)

  There's probably several different ways to solve this.  One idea would
  be a blacklist registering specific systems which we know have hybrid
  cards with this particular issue, and have jockey not suggest the
  proprietary driver in this case (unless perhaps a --force flag is
  passed or some such).

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: jockey-gtk 0.9.4-0ubuntu10
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  Date: Wed Nov  2 09:04:15 2011
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MachineType: LENOVO 417024U
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic-pae root=UUID=8091c6fd-1036-47b4-8198-8c15474e7fad ro quiet splash initcall_debug vt.handoff=7
  SourcePackage: jockey
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/04/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8CET30WW (1.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 417024U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr8CET30WW(1.07):bd03/04/2011:svnLENOVO:pn417024U:pvrThinkPadT420s:rvnLENOVO:rn417024U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 417024U
  dmi.product.version: ThinkPad T420s
  dmi.sys.vendor: LENOVO

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Follow ups

References