desktop-packages team mailing list archive

[Bruno Bigras <bigras.bruno@xxxxxxxxx>]

Public bug reported:

Empathy won't connect to Windows Live

Here's a traceback from the attached log file :

stderr-ERROR: 2011-11-07 19:00:48.555851: Traceback (most recent call last):
stderr-ERROR: 2011-11-07 19:00:48.555869:   File "/usr/lib/python2.7/dist-packages/papyon/service/SOAPService.py", line 230, in _response_handler
stderr-ERROR: 2011-11-07 19:00:48.555938:     handler(callback, errback, response, user_data)
stderr-ERROR: 2011-11-07 19:00:48.555953:   File "/usr/lib/python2.7/dist-packages/papyon/service/AddressBook/ab.py", line 202, in _HandleABFindAllResponse
stderr-ERROR: 2011-11-07 19:00:48.556014:     last_changes = response[0].find("./ab:lastChange")
stderr-ERROR: 2011-11-07 19:00:48.556031: AttributeError: 'NoneType' object has no attribute 'find'
stderr-ERROR: 2011-11-07 19:00:48.556041: Error in sys.excepthook:
stderr-ERROR: 2011-11-07 19:00:48.556051: Traceback (most recent call last):
stderr-ERROR: 2011-11-07 19:00:48.556056:   File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 59, in apport_excepthook
stderr-ERROR: 2011-11-07 19:00:48.556090:     from apport.fileutils import likely_packaged
stderr-ERROR: 2011-11-07 19:00:48.556102:   File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module>
stderr-ERROR: 2011-11-07 19:00:48.556127:     from apport.report import Report
stderr-ERROR: 2011-11-07 19:00:48.556138:   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 20, in <module>
stderr-ERROR: 2011-11-07 19:00:48.556165:     import apport.fileutils
stderr-ERROR: 2011-11-07 19:00:48.556178:   File "/usr/lib/python2.7/dist-packages/apport/fileutils.py", line 22, in <module>
stderr-ERROR: 2011-11-07 19:00:48.556205:     from apport.packaging_impl import impl as packaging
stderr-ERROR: 2011-11-07 19:00:48.556217:   File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 19, in <module>
stderr-ERROR: 2011-11-07 19:00:48.556242:     import apt
stderr-ERROR: 2011-11-07 19:00:48.556256:   File "/usr/lib/python2.7/dist-packages/apt/__init__.py", line 35, in <module>
stderr-ERROR: 2011-11-07 19:00:48.556282:     apt_pkg.init()
stderr-ERROR: 2011-11-07 19:00:48.556299: SystemError: E:Unable to read /etc/apt/apt.conf.d/ - opendir (13: Permission denied)
stderr-ERROR: 2011-11-07 19:00:48.556305: 
stderr-ERROR: 2011-11-07 19:00:48.556305: Original exception was:
stderr-ERROR: 2011-11-07 19:00:48.556312: Traceback (most recent call last):
stderr-ERROR: 2011-11-07 19:00:48.556318:   File "/usr/lib/python2.7/dist-packages/papyon/service/SOAPService.py", line 230, in _response_handler
stderr-ERROR: 2011-11-07 19:00:48.556375:     handler(callback, errback, response, user_data)
stderr-ERROR: 2011-11-07 19:00:48.556387:   File "/usr/lib/python2.7/dist-packages/papyon/service/AddressBook/ab.py", line 202, in _HandleABFindAllResponse
stderr-ERROR: 2011-11-07 19:00:48.556443:     last_changes = response[0].find("./ab:lastChange")
stderr-ERROR: 2011-11-07 19:00:48.556459: AttributeError: 'NoneType' object has no attribute 'find'

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Mon Nov  7 19:04:39 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
ProcEnviron:
 LANGUAGE=fr_CA:fr
 PATH=(custom, user)
 LANG=fr_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric running-unity

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https://bugs.launchpad.net/bugs/887380

Title:
  Empathy won't connect to Windows Live (MSN)

Status in “empathy” package in Ubuntu:
  New

Bug description:
  Empathy won't connect to Windows Live

  Here's a traceback from the attached log file :

  stderr-ERROR: 2011-11-07 19:00:48.555851: Traceback (most recent call last):
  stderr-ERROR: 2011-11-07 19:00:48.555869:   File "/usr/lib/python2.7/dist-packages/papyon/service/SOAPService.py", line 230, in _response_handler
  stderr-ERROR: 2011-11-07 19:00:48.555938:     handler(callback, errback, response, user_data)
  stderr-ERROR: 2011-11-07 19:00:48.555953:   File "/usr/lib/python2.7/dist-packages/papyon/service/AddressBook/ab.py", line 202, in _HandleABFindAllResponse
  stderr-ERROR: 2011-11-07 19:00:48.556014:     last_changes = response[0].find("./ab:lastChange")
  stderr-ERROR: 2011-11-07 19:00:48.556031: AttributeError: 'NoneType' object has no attribute 'find'
  stderr-ERROR: 2011-11-07 19:00:48.556041: Error in sys.excepthook:
  stderr-ERROR: 2011-11-07 19:00:48.556051: Traceback (most recent call last):
  stderr-ERROR: 2011-11-07 19:00:48.556056:   File "/usr/lib/python2.7/dist-packages/apport_python_hook.py", line 59, in apport_excepthook
  stderr-ERROR: 2011-11-07 19:00:48.556090:     from apport.fileutils import likely_packaged
  stderr-ERROR: 2011-11-07 19:00:48.556102:   File "/usr/lib/python2.7/dist-packages/apport/__init__.py", line 1, in <module>
  stderr-ERROR: 2011-11-07 19:00:48.556127:     from apport.report import Report
  stderr-ERROR: 2011-11-07 19:00:48.556138:   File "/usr/lib/python2.7/dist-packages/apport/report.py", line 20, in <module>
  stderr-ERROR: 2011-11-07 19:00:48.556165:     import apport.fileutils
  stderr-ERROR: 2011-11-07 19:00:48.556178:   File "/usr/lib/python2.7/dist-packages/apport/fileutils.py", line 22, in <module>
  stderr-ERROR: 2011-11-07 19:00:48.556205:     from apport.packaging_impl import impl as packaging
  stderr-ERROR: 2011-11-07 19:00:48.556217:   File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 19, in <module>
  stderr-ERROR: 2011-11-07 19:00:48.556242:     import apt
  stderr-ERROR: 2011-11-07 19:00:48.556256:   File "/usr/lib/python2.7/dist-packages/apt/__init__.py", line 35, in <module>
  stderr-ERROR: 2011-11-07 19:00:48.556282:     apt_pkg.init()
  stderr-ERROR: 2011-11-07 19:00:48.556299: SystemError: E:Unable to read /etc/apt/apt.conf.d/ - opendir (13: Permission denied)
  stderr-ERROR: 2011-11-07 19:00:48.556305: 
  stderr-ERROR: 2011-11-07 19:00:48.556305: Original exception was:
  stderr-ERROR: 2011-11-07 19:00:48.556312: Traceback (most recent call last):
  stderr-ERROR: 2011-11-07 19:00:48.556318:   File "/usr/lib/python2.7/dist-packages/papyon/service/SOAPService.py", line 230, in _response_handler
  stderr-ERROR: 2011-11-07 19:00:48.556375:     handler(callback, errback, response, user_data)
  stderr-ERROR: 2011-11-07 19:00:48.556387:   File "/usr/lib/python2.7/dist-packages/papyon/service/AddressBook/ab.py", line 202, in _HandleABFindAllResponse
  stderr-ERROR: 2011-11-07 19:00:48.556443:     last_changes = response[0].find("./ab:lastChange")
  stderr-ERROR: 2011-11-07 19:00:48.556459: AttributeError: 'NoneType' object has no attribute 'find'

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Mon Nov  7 19:04:39 2011
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
  ProcEnviron:
   LANGUAGE=fr_CA:fr
   PATH=(custom, user)
   LANG=fr_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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