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[Bug 663670] Re: empathy doesn't connect to msn - blocked connection

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Fernando P Silveira <fernandopsilveira@xxxxxxxxxxxx>
Date: Sun, 20 Nov 2011 03:36:26 -0000
Reply-to: Bug 663670 <663670@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Workaround:

uninstalling telepathy-butterfly forces empathy to use telepathy-haze,
which uses libpurple and works just fine!

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https://bugs.launchpad.net/bugs/663670

Title:
  empathy doesn't connect to msn - blocked connection

Status in telepathy-butterfly:
  Fix Released
Status in “papyon” package in Ubuntu:
  Fix Released
Status in “telepathy-butterfly” package in Ubuntu:
  Invalid
Status in “papyon” source package in Lucid:
  Fix Released
Status in “telepathy-butterfly” source package in Lucid:
  Invalid
Status in “papyon” source package in Maverick:
  Fix Released
Status in “telepathy-butterfly” source package in Maverick:
  Invalid
Status in “papyon” source package in Karmic:
  Won't Fix
Status in “telepathy-butterfly” source package in Karmic:
  Invalid

Bug description:
  Binary package hint: empathy

  I'm trying to find a bug that is related to this one, but none of the
  options I found matches. When opening Empathy, and trying to connect
  to my MSN accounts (I have two), Empathy keeps trying to connect, but
  nothing happens. There is no error message (so this is not the classic
  "Network error" bug that is solved by killing telepathy-butterfly),
  but the connection is not finalized. Checking the debug window, these
  are the last messages for butterfly:

  >>> POST /abservice/abservice.asmx HTTP/1.0
  Content-Length: 1519
  Proxy-Connection: Keep-Alive
  SOAPAction: http://www.msn.com/webservices/AddressBook/ABFindAll
  Host: contacts.msn.com:80
  Accept: text/*
  User-Agent: gnet/0.1 (Linux i686)
  Connection: Keep-Alive
  Cache-Control: no-cache
  Content-Type: text/xml; charset=utf-8
  Accept-Encoding: gzip

  <?xml version='1.0' encoding='utf-8'?><soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ABApplicationHeader xmlns="http://www.msn.com/webservices/AddressBook";><ApplicationId xmlns="http://www.msn.com/webservices/AddressBook";>996CDE1E-AA53-4477-B943-2BE802EA6166</ApplicationId><IsMigration xmlns="http://www.msn.com/webservices/AddressBook";>false</IsMigration><PartnerScenario xmlns="http://www.msn.com/webservices/AddressBook";>Initial</PartnerScenario></ABApplicationHeader><ABAuthHeader xmlns="http://www.msn.com/webservices/AddressBook";><ManagedGroupRequest xmlns="http://www.msn.com/webservices/AddressBook";>false</ManagedGroupRequest><TicketToken xmlns="http://www.msn.com/webservices/AddressBook";>t=9xCdFY6ARAad22feO5Sqed4j13RAYGkqdRKTAVZ0QoqR!uqnD2AM8UrgP2wuGwlw5PkavEKGXLq9SS!gomhwcNXVts6RgM!X3aJqqFmCKDWtdwoKwkUA*ZJ4C5xKw!zIx7sa0!L7BY!eY$&amp;p=9xjATSClgG2kOi0KVdQNsQFsqqGzwFIWh3rui4kRMCcnftlp8Ctuh1SRVwIxem1A4x7mqjItHZhnuEijWP*NGwmny2ZUicbdSbLcIXyIuu8wBR2xT8!1JihxBU3P1C*jPM373hiDbuGagvBnhVgzIKrsPWYFA*YOLdUDqWNDk9Xi9uW9u8WQPGtJledRTpiUBrEjxr9r62hE*eOlz5*m3Nnw$$</TicketToken></ABAuthHeader></soap:Header><soap:Body><ABFindAll xmlns="http://www.msn.com/webservices/AddressBook";><abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><deltasOnly>false</deltasOnly><lastChange>0001-01-01T00:00:00.0000000-08:00</lastChange></ABFindAll></soap:Body></soap:Envelope>
  >>> POST /abservice/SharingService.asmx HTTP/1.0
  Content-Length: 1606
  Proxy-Connection: Keep-Alive
  SOAPAction: http://www.msn.com/webservices/AddressBook/FindMembership
  Host: contacts.msn.com:80
  Accept: text/*
  User-Agent: gnet/0.1 (Linux i686)
  Connection: Keep-Alive
  Cache-Control: no-cache
  Content-Type: text/xml; charset=utf-8
  Accept-Encoding: gzip

  <?xml version='1.0' encoding='utf-8'?><soap:Envelope
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
  xmlns:xsd="http://www.w3.org/2001/XMLSchema";
  xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ABApplicationHeader
  xmlns="http://www.msn.com/webservices/AddressBook";><ApplicationId
  xmlns="http://www.msn.com/webservices/AddressBook";>996CDE1E-
  AA53-4477-B943-2BE802EA6166</ApplicationId><IsMigration
  xmlns="http://www.msn.com/webservices/AddressBook";>false</IsMigration><PartnerScenario
  xmlns="http://www.msn.com/webservices/AddressBook";>Initial</PartnerScenario></ABApplicationHeader><ABAuthHeader
  xmlns="http://www.msn.com/webservices/AddressBook";><ManagedGroupRequest
  xmlns="http://www.msn.com/webservices/AddressBook";>false</ManagedGroupRequest><TicketToken
  xmlns="http://www.msn.com/webservices/AddressBook";>t=9xCdFY6ARAad22feO5Sqed4j13RAYGkqdRKTAVZ0QoqR!uqnD2AM8UrgP2wuGwlw5PkavEKGXLq9SS!gomhwcNXVts6RgM!X3aJqqFmCKDWtdwoKwkUA*ZJ4C5xKw!zIx7sa0!L7BY!eY$&amp;p=9xjATSClgG2kOi0KVdQNsQFsqqGzwFIWh3rui4kRMCcnftlp8Ctuh1SRVwIxem1A4x7mqjItHZhnuEijWP*NGwmny2ZUicbdSbLcIXyIuu8wBR2xT8!1JihxBU3P1C*jPM373hiDbuGagvBnhVgzIKrsPWYFA*YOLdUDqWNDk9Xi9uW9u8WQPGtJledRTpiUBrEjxr9r62hE*eOlz5*m3Nnw$$</TicketToken></ABAuthHeader></soap:Header><soap:Body><FindMembership
  xmlns="http://www.msn.com/webservices/AddressBook";><serviceFilter
  xmlns="http://www.msn.com/webservices/AddressBook";><Types
  xmlns="http://www.msn.com/webservices/AddressBook";><ServiceType
  xmlns="http://www.msn.com/webservices/AddressBook";>Messenger</ServiceType></Types></serviceFilter></FindMembership></soap:Body></soap:Envelope>

  Received error code 500 (Internal Server Error) from contacts.msn.com:80
  Transport Error :500
  Received error code 500 (Internal Server Error) from contacts.msn.com:80
  Transport Error :500

  I noticed that in the past other clients got this error and solved it
  by contacting omega.contacts.msn.com instead of contacts.msn.com, but
  I might be mistaken. This wasn't happening yesterday (Oct. 18), but
  started happening today (Oct. 19). I installed some updates, but
  nothing that looks related to this issue. Here is my
  /var/log/apt/history.log related to today:

  Start-Date: 2010-10-19  11:59:36
  Install: cups-ppdc:i386 (1.4.4-6ubuntu2.1)
  Upgrade: evolution-common:i386 (2.30.3-1ubuntu6, 2.30.3-1ubuntu7), gcalctool:i386 (5.32.0-0ubuntu2, 5.32.0-0ubuntu3), libcupscgi1:i386 (1.4.4-6ubuntu2, 1.4.4-
  6ubuntu2.1), sun-java6-plugin:i386 (6.21-1ubuntu1, 6.22-0ubuntu1~10.10), evolution-exchange:i386 (2.30.3-0ubuntu1, 2.30.3-0ubuntu2), evolution:i386 (2.30.3-1u
  buntu6, 2.30.3-1ubuntu7), cups-client:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), libcupsmime1:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), libwebkit-1.0-2:i386 (1.2
  .4-1ubuntu1, 1.2.5-0ubuntu0.10.10.1), libdrm-intel1:i386 (2.4.21-1ubuntu2, 2.4.21-1ubuntu2.1), libcamel1.2-14:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libedat
  a-cal1.2-7:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), sun-java6-fonts:i386 (6.21-1ubuntu1, 6.22-0ubuntu1~10.10), sun-java6-bin:i386 (6.21-1ubuntu1, 6.22-0ubuntu
  1~10.10), libevolution:i386 (2.30.3-1ubuntu6, 2.30.3-1ubuntu7), rhythmbox-ubuntuone-music-store:i386 (0.1.8-0ubuntu1, 0.1.9-0ubuntu1), libcupsppdc1:i386 (1.4.
  4-6ubuntu2, 1.4.4-6ubuntu2.1), libdrm2:i386 (2.4.21-1ubuntu2, 2.4.21-1ubuntu2.1), cups-common:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), sun-java6-jdk:i386 (6.21-1ubuntu1, 6.22-0ubuntu1~10.10), libcups2:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), bzr:i386 (2.2.0-1, 2.2.1-0ubuntu1), sun-java6-jre:i386 (6.21-1ubuntu1, 6.22-0ubuntu1~10.10), libegroupwise1.2-13:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), alsa-utils:i386 (1.0.23-2ubuntu3, 1.0.23-2ubuntu3.2), libecal1.2-7:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libpoppler7:i386 (0.14.3-0ubuntu1, 0.14.3-0ubuntu1.1), libgdata1.2-1:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libedataserver1.2-13:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), cups:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), libdrm-nouveau1:i386 (2.4.21-1ubuntu2, 2.4.21-1ubuntu2.1), libgdata-google1.2-1:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libcupsdriver1:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), libebook1.2-9:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), evolution-plugins:i386 (2.30.3-1ubuntu6, 2.30.3-1ubuntu7), libedataserverui1.2-8:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libedata-book1.2-2:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), evolution-data-server:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libdrm-radeon1:i386 (2.4.21-1ubuntu2, 2.4.21-1ubuntu2.1), cups-bsd:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), libldap-2.4-2:i386 (2.4.23-0ubuntu3, 2.4.23-0ubuntu3.2), libcupsimage2:i386 (1.4.4-6ubuntu2, 1.4.4-6ubuntu2.1), poppler-utils:i386 (0.14.3-0ubuntu1, 0.14.3-0ubuntu1.1), pitivi:i386 (0.13.5-1ubuntu2, 0.13.5-1ubuntu3), libebackend1.2-0:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), evolution-data-server-common:i386 (2.30.3-2ubuntu1, 2.30.3-2ubuntu2), libwebkit-1.0-common:i386 (1.2.4-1ubuntu1, 1.2.5-0ubuntu0.10.10.1), libpoppler-glib5:i386 (0.14.3-0ubuntu1, 0.14.3-0ubuntu1.1)
  End-Date: 2010-10-19  12:12:25

  Start-Date: 2010-10-19  16:18:23
  Commandline: apt-get upgrade
  Upgrade: linux-headers-2.6.35-22:i386 (2.6.35-22.34, 2.6.35-22.35), linux-libc-dev:i386 (2.6.35-1022.34, 2.6.35-1022.35), linux-headers-2.6.35-22-generic:i386 (2.6.35-22.34, 2.6.35-22.35), linux-image-2.6.35-22-generic:i386 (2.6.35-22.34, 2.6.35-22.35)
  End-Date: 2010-10-19  16:21:37

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: empathy 2.32.0.1-0ubuntu1
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  Date: Tue Oct 19 21:29:09 2010
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=en_CA.UTF-8
  SourcePackage: empathy

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