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[Bug 901503] Re: Reviews are missing (or inconsistent with stars/# ratings)

 

** Description changed:

- In Ubuntu Software Center, the Reviews often seem inconsistent with from
- the number of stars or the number or ratings shown next to the stars.
+ In Ubuntu Software Center, the Reviews often seem inconsistent with the
+ stars or the number of ratings displayed for software items.
  
  For example, the "Arora" web browser has 3-out-of-5 stars and the
- notation "(17 ratings)".  However there are -no- reviews available int
- eh Reviews section, which says "This app has not been reviewed yet".
+ notation "(17 ratings)".  However there are -no- reviews available in
+ the Reviews section, which says "This app has not been reviewed yet".
  
  Since there are no reviews yet, what does "(17 ratings)" refer to, and
  where did the 3 stars come from?
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.2ubuntu0.1
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Wed Dec  7 17:48:59 2011
  InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SoftwareCenterLog:
-  2011-12-07 17:33:04,526 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 14 19
-  2011-12-07 17:33:05,290 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
-  2011-12-07 17:33:05,341 - softwarecenter.ui.gtk3.utils - INFO - Softwarecenter style provider for greybird Gtk theme: /usr/share/software-center/ui/gtk3/css/softwarecenter.css
-  2011-12-07 17:33:09,541 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
+  2011-12-07 17:33:04,526 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 14 19
+  2011-12-07 17:33:05,290 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
+  2011-12-07 17:33:05,341 - softwarecenter.ui.gtk3.utils - INFO - Softwarecenter style provider for greybird Gtk theme: /usr/share/software-center/ui/gtk3/css/softwarecenter.css
+  2011-12-07 17:33:09,541 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
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Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/901503

Title:
  Reviews are missing (or inconsistent with stars/# ratings)

Status in “software-center” package in Ubuntu:
  New

Bug description:
  In Ubuntu Software Center, the Reviews often seem inconsistent with
  the stars or the number of ratings displayed for software items.

  For example, the "Arora" web browser has 3-out-of-5 stars and the
  notation "(17 ratings)".  However there are -no- reviews available in
  the Reviews section, which says "This app has not been reviewed yet".

  Since there are no reviews yet, what does "(17 ratings)" refer to, and
  where did the 3 stars come from?

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: software-center 5.0.2ubuntu0.1
  ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
  Uname: Linux 3.0.0-13-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Wed Dec  7 17:48:59 2011
  InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SoftwareCenterLog:
   2011-12-07 17:33:04,526 - softwarecenter.ui.gtk3.em - INFO - EM's: 17 14 19
   2011-12-07 17:33:05,290 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
   2011-12-07 17:33:05,341 - softwarecenter.ui.gtk3.utils - INFO - Softwarecenter style provider for greybird Gtk theme: /usr/share/software-center/ui/gtk3/css/softwarecenter.css
   2011-12-07 17:33:09,541 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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