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[Bug 900791] Re: Add printer takes too long (users cancel before completing)

 

** No longer affects: ayatana-design

** Changed in: jockey (Ubuntu)
       Status: Incomplete => New

** Changed in: system-config-printer (Ubuntu)
       Status: Incomplete => New

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https://bugs.launchpad.net/bugs/900791

Title:
  Add printer takes too long (users cancel before completing)

Status in “jockey” package in Ubuntu:
  New
Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  Watching a new user install a Network printer takes too long.  A
  progress bar is shown, and continues to beat back and forth, but the
  operation takes so long that the user ends up cancelling the process.

  One month early I watched another user do precisely the same
  cancellation at the same point while adding the same network printer
  on the same network.

  Ideally the progress could be changed from a bouncing bar, to a
  progressing bar.  This would give a sense of competition, that is
  lacking in the bouncing bar.

  It would probably even be tolerable to have a completion bar that
  times at the end.  This would replace an unknown with a known.

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