desktop-packages team mailing list archive

[Daniel Tamm <157249@xxxxxxxxxxxxxxxxxx>]

We experience the same problem in a mixed network environment. It seems
that the error appears mostly (maybe only) when our Mac users edit the
documents. We are using LO 3.3.2 on the Mac which connects by SMB to a
Linux server. The documents are in ODT format and created with LO.

This bug is very critical for us since it leads to data loss. However, it is difficult to give a file that reproduces the problem since you never know which image will disappear.
Saving the document after getting the "Read Error" will lead to reduced file size as reported previously, corresponding to the amount of data in the lost image.

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https://bugs.launchpad.net/bugs/157249

Title:
  [Upstream] [ooo-build] images deleted from file after auto-save occurs

Status in LibreOffice Productivity Suite:
  Confirmed
Status in The OpenOffice.org Suite:
  Confirmed
Status in “libreoffice” package in Ubuntu:
  Incomplete
Status in “openoffice.org” package in Ubuntu:
  Won't Fix

Bug description:
  I have opened an existing file for the first time in Gutsy with OOo
  2.3.  After some modifications brought to this file, I noticed some
  images had disappeared, but not all images, and an error message was
  displayed in a frame of the size of the disappeared image indicating a
  read error.  Then, I don't saved it to keep my file in its last
  correct state, and I made a copy of this file and opened it in
  parallel. And at this time the images reappeared in my first modified
  file.  So, I saved it and closed. After reopening, all images which
  had disappeared were not present (not an empty frame, but totally
  removed this time).

  After, I opened a new copy of my file and I insert a space and remove it in order to have "save" button enabled and my file not modified, and then I saved it.   I wondered why the size increased from 155566 bytes to 159378 with exactly the same content, maybe a new version of ODF used in OOo 2.3 as this file was created with OOo 2.0 and last modified on 2.1???  I have redone the same modifications and this time there was no problem.
  I noticed that when I had finished to redo the same modifications, automatic saving was triggered, that I didn't see the first time. I say that as this is may be linked to this problem, and the images in the first time disappeared after a duration of the same order, but this is only an hypothesis and I'm not sure at all of that (I will try to made some new tests).

  I condider this as critical as it leads to a content loss.

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