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[Bug 863547] Re: Setting screen resolution fails with error message "null"

 

Hi Philipp,

Good to hear the error message is corrected now.  Of course, the
remaining problem sounds worse.  But it's hard to guess what might be
going wrong.  Having some sort of logs or other details might help.

I'm not sure why your gsd-debug-randr.log is not getting produced; that
would be very informative if it existed.

You could also try turning on randr debugging from the X side.  Run
'sudo xdiagnose' and tick the first checkbox.  Then reboot and reproduce
the issue, and then collect 'sudo dmesg > dmesg.txt' and attach that
file, which should have some details about the resolution change.

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https://bugs.launchpad.net/bugs/863547

Title:
  Setting screen resolution fails with error message "null"

Status in “gnome-control-center” package in Ubuntu:
  Incomplete

Bug description:
  After upgrading from Natty to Oneiric, my second monitor was disabled
  on first login. I opened the resolution dialogue via the system menu
  and enabled it (both monitors and their resolutions were correctly
  shown in this dialogue). After clicking "apply", nothing changed but a
  popup box appeared saying "The chosen screen configuration could not
  be applied (null)".

  Obviously, changing the resolution should work (it did in Natty), and
  if it fails, the message should be more helpful than "null".

  I have a Radeon HD 4870 and use the usual radeon driver.

  Manually enabling the second monitor with xrandr led to a Compiz
  crash, but I'll file a separate bug about that if I can reproduce it.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: xorg 1:7.6+7ubuntu7
  ProcVersionSignature: Ubuntu 3.0.0-12.19-generic-pae 3.0.4
  Uname: Linux 3.0.0-12-generic-pae i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 1.23-0ubuntu2
  Architecture: i386
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,compiztoolbox,place,session,gnomecompat,resize,vpswitch,mousepoll,grid,snap,regex,imgpng,wall,move,unitymtgrabhandles,animation,fade,scale,expo,workarounds,ezoom,unityshell]
  CompositorRunning: compiz
  CurrentDmesg:
   [   29.109352] EXT4-fs (dm-2): re-mounted. Opts: commit=0
   [   30.979254] init: plymouth-stop pre-start process (1856) terminated with status 1
  Date: Fri Sep 30 20:16:35 2011
  DistUpgraded: Log time: 2011-09-30 18:47:44.708272
  DistroCodename: oneiric
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
  GraphicsCard:
   ATI Technologies Inc RV770 [Radeon HD 4870] [1002:9440] (prog-if 00 [VGA controller])
     Subsystem: PC Partner Limited Device [174b:0851]
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-12-generic-pae root=/dev/mapper/linux-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to oneiric on 2011-09-30 (0 days ago)
  dmi.bios.date: 11/25/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0704
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M4A79XTD EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0X
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0704:bd11/25/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A79XTDEVO:rvrRevX.0X:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu1
  version.libdrm2: libdrm2 2.4.26-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
  version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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