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[Muhammad bilal shahid <bil21als@xxxxxxxxx>]

Thank you for taking time in filing the bug to make ubuntu better.
please attach the empathy audio and video log file with the bug report.?
you can get it from help==> debugg menu

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/819705

Title:
  Audio and Video-chat doesn't work at all

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  The menu-entries for audio and video cha are grayed out, even for my
  contacts which are using Jabber or Googletalk. Over the Googletalk-
  browser plug-in I can make Audio and Video calls to them.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: empathy 2.34.0-0ubuntu3.1
  ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Tue Aug  2 11:15:54 2011
  ProcEnviron:
   LANGUAGE=de_DE:en
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to natty on 2011-04-19 (104 days ago)

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