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[Muhammad bilal shahid <bil21als@xxxxxxxxx>]

Thank you for taking time in filing the bug to make ubuntu better.
please any one of you who having this  attach the empathy chat log file with the bug?
you can get it from help==> debugg menu

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https://bugs.launchpad.net/bugs/831341

Title:
  can't open empathy chat windows

Status in “empathy” package in Ubuntu:
  Fix Released

Bug description:
  as of relatively recently in oneiric, empathy chat dialogs no longer
  open.

  double clicking a contact in the contact list opens a gnome-shell
  message tray bubble, but clicking on that bubble doesn't open an
  empathy chat dialog.

  there appears to be no way to enter a group chat, and clicking on room
  -> group chat name does nothing.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.1.5-1ubuntu1
  ProcVersionSignature: Ubuntu 3.0.0-9.12-generic 3.0.3
  Uname: Linux 3.0.0-9-generic x86_64
  Architecture: amd64
  Date: Mon Aug 22 08:13:26 2011
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: empathy
  UpgradeStatus: Upgraded to oneiric on 2011-07-13 (39 days ago)

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