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[Bug 915295] [NEW] Notification should indicate if GSM modem does not have a SIM

 

Public bug reported:


I have a Huawei E173s-1 (12d1:1c05) plugged in. Detection, switching, setup all work fine out-of-the-box.

However when I went to connect all I got was a notification saying the
modem was disconnected.

The only thing I could see in the logs was "GSM modem enable failed:
(32) Failed to find a usable modem character set" which wasn't
enlightening.

Plugging in the device into a different OS, I get a window that says
"SIM not available", this prompts me to open up the device to see I'd
inserted the SIM back-to-front.

Retrospective expectation for Ubuntu network manager is that the UI
notification should say something like "SIM not found" rather than
"disconnected".


Installed: (Ubunti 11.10)
ii  network-manager                        0.9.1.90-0ubuntu5.1                        network management framework (daemon and userspace tools)
ii  modemmanager                           0.5-1ubuntu1                               D-Bus service for managing modems


Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) starting connection 'T-Mobile Default'
Jan 11 19:12:23 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
Jan 11 19:12:23 ecl modem-manager[867]: <info>  (ttyUSB0) opening serial port...
Jan 11 19:12:23 ecl modem-manager[867]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (disabled -> enabling)
Jan 11 19:12:23 ecl modem-manager[867]: <info>  (ttyUSB2) opening serial port...
Jan 11 19:12:23 ecl modem-manager[867]: <warn>  (ttyUSB0): failed to enable USSD notifications.
Jan 11 19:12:24 ecl modem-manager[867]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabling -> disabled)
Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB0) closing serial port...
Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB0) serial port closed
Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB2) closing serial port...
Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB2) serial port closed
Jan 11 19:12:24 ecl NetworkManager[952]: <warn> GSM modem enable failed: (32) Failed to find a usable modem character set
Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: prepare -> failed (reason 'modem-init-failed') [40 120 28]
Jan 11 19:12:24 ecl NetworkManager[952]: <warn> Activation (ttyUSB0) failed.
Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): deactivating device (reason 'none') [0]
Jan 11 19:12:24 ecl NetworkManager[952]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
Jan 11 19:12:24 ecl NetworkManager[952]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed

** Affects: network-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/915295

Title:
  Notification should indicate if GSM modem does not have a SIM

Status in “network-manager” package in Ubuntu:
  New

Bug description:
  
  I have a Huawei E173s-1 (12d1:1c05) plugged in. Detection, switching, setup all work fine out-of-the-box.

  However when I went to connect all I got was a notification saying the
  modem was disconnected.

  The only thing I could see in the logs was "GSM modem enable failed:
  (32) Failed to find a usable modem character set" which wasn't
  enlightening.

  Plugging in the device into a different OS, I get a window that says
  "SIM not available", this prompts me to open up the device to see I'd
  inserted the SIM back-to-front.

  Retrospective expectation for Ubuntu network manager is that the UI
  notification should say something like "SIM not found" rather than
  "disconnected".

  
  Installed: (Ubunti 11.10)
  ii  network-manager                        0.9.1.90-0ubuntu5.1                        network management framework (daemon and userspace tools)
  ii  modemmanager                           0.5-1ubuntu1                               D-Bus service for managing modems

  
  Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) starting connection 'T-Mobile Default'
  Jan 11 19:12:23 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
  Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
  Jan 11 19:12:23 ecl NetworkManager[952]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
  Jan 11 19:12:23 ecl modem-manager[867]: <info>  (ttyUSB0) opening serial port...
  Jan 11 19:12:23 ecl modem-manager[867]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (disabled -> enabling)
  Jan 11 19:12:23 ecl modem-manager[867]: <info>  (ttyUSB2) opening serial port...
  Jan 11 19:12:23 ecl modem-manager[867]: <warn>  (ttyUSB0): failed to enable USSD notifications.
  Jan 11 19:12:24 ecl modem-manager[867]: <info>  Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabling -> disabled)
  Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB0) closing serial port...
  Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB0) serial port closed
  Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB2) closing serial port...
  Jan 11 19:12:24 ecl modem-manager[867]: <info>  (ttyUSB2) serial port closed
  Jan 11 19:12:24 ecl NetworkManager[952]: <warn> GSM modem enable failed: (32) Failed to find a usable modem character set
  Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: prepare -> failed (reason 'modem-init-failed') [40 120 28]
  Jan 11 19:12:24 ecl NetworkManager[952]: <warn> Activation (ttyUSB0) failed.
  Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Jan 11 19:12:24 ecl NetworkManager[952]: <info> (ttyUSB0): deactivating device (reason 'none') [0]
  Jan 11 19:12:24 ecl NetworkManager[952]: nm_system_iface_flush_routes: assertion `ifindex > 0' failed
  Jan 11 19:12:24 ecl NetworkManager[952]: nm_system_iface_flush_addresses: assertion `ifindex > 0' failed

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