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[Bug 915496] [NEW] Firefox is freezing and the screen fades in and out like it's crashing. I sometimes don't have a cursor and sometimes nothing happens when I click on links.

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: WLB <wlbates@xxxxxxxxx>
Date: Thu, 12 Jan 2012 17:35:43 -0000
Reply-to: Bug 915496 <915496@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

I turned on my computer today and immediately the screen started fading
out like it was freezing and then coming back up and it did this several
times.  When the update manager appeared on the left side of the screen,
I was not able to click on the manager to see the updates and instead
had to right click on it and click install updates.  I frequently have
problems with a cursor not appearing.  It happens at least three times a
day where I have to either force the computer to shut down using the
power button and when I can, click restart.  I have been having problems
since installing 11.04, but 11.10 is by far the worse.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: firefox 9.0.1+build1-0ubuntu0.11.10.2
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  wanda      1539 F.... pulseaudio
 /dev/snd/controlC1:  wanda      1539 F.... pulseaudio
BuildID: 20111228084940
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xbfffc000 irq 17'
   Mixer name	: 'Realtek ALC883'
   Components	: 'HDA:10ec0883,14627253,00100002'
   Controls      : 34
   Simple ctrls  : 20
Card1.Amixer.info:
 Card hw:1 'U0x46d0x9a1'/'USB Device 0x46d:0x9a1 at usb-0000:00:10.4-4, high speed'
   Mixer name	: 'USB Mixer'
   Components	: 'USB046d:09a1'
   Controls      : 2
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 870 [28%] [21.39dB] [on]
Channel: release
Date: Thu Jan 12 12:15:22 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.168.1.1 dev eth0  proto static 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.27  metric 1
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=9.0.1/20111228084940 (Running)
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: Upgraded to oneiric on 2011-11-28 (45 days ago)
dmi.bios.date: 03/06/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: V1.8
dmi.board.name: MS-7253
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrV1.8:bd03/06/2008:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7253:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7253:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr:
dmi.product.name: MS-7253
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric running-unity

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/915496

Title:
  Firefox is freezing and the screen fades in and out like it's
  crashing.  I sometimes don't have a cursor and sometimes nothing
  happens when I click on links.

Status in “firefox” package in Ubuntu:
  New

Bug description:
  I turned on my computer today and immediately the screen started
  fading out like it was freezing and then coming back up and it did
  this several times.  When the update manager appeared on the left side
  of the screen, I was not able to click on the manager to see the
  updates and instead had to right click on it and click install
  updates.  I frequently have problems with a cursor not appearing.  It
  happens at least three times a day where I have to either force the
  computer to shut down using the power button and when I can, click
  restart.  I have been having problems since installing 11.04, but
  11.10 is by far the worse.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: firefox 9.0.1+build1-0ubuntu0.11.10.2
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  wanda      1539 F.... pulseaudio
   /dev/snd/controlC1:  wanda      1539 F.... pulseaudio
  BuildID: 20111228084940
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'VT82xx'/'HDA VIA VT82xx at 0xbfffc000 irq 17'
     Mixer name	: 'Realtek ALC883'
     Components	: 'HDA:10ec0883,14627253,00100002'
     Controls      : 34
     Simple ctrls  : 20
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x9a1'/'USB Device 0x46d:0x9a1 at usb-0000:00:10.4-4, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:09a1'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 3072
     Mono: Capture 870 [28%] [21.39dB] [on]
  Channel: release
  Date: Thu Jan 12 12:15:22 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.27  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=9.0.1/20111228084940 (Running)
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: Upgraded to oneiric on 2011-11-28 (45 days ago)
  dmi.bios.date: 03/06/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: V1.8
  dmi.board.name: MS-7253
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO., LTD
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrV1.8:bd03/06/2008:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7253:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7253:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr:
  dmi.product.name: MS-7253
  dmi.product.version: 1.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

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Follow ups

References

[Bug 915496] [NEW] Firefox is freezing and the screen fades in and out like it's crashing. I sometimes don't have a cursor and sometimes nothing happens when I click on links.
From: WLB, 2012-01-12