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[Davethewave <919035@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Expectation: 
User expected file transfer to be available for both parties, but instead, only the older version of the program had file transfer available. 

What happened:
In Ubuntu 11.10 (Oneiric) the option to send file in empathy 3.2.0.1 is grey, and missing entirely from the Contact menu while chatting. 

In Ubuntu 10.04 (Lucid) the option in empathy 2.30.3 to send file is
available in the Contact menu.

When in Ubuntu 10.04 ( on version 2.30.3) sending a file from Empathy version 2.30.3 to 3.2.0.1  
it says in 3.2.0.1 "Incoming file transfer from User. User is sending a file Do you want to accept it?"

When clicking accept, in 3.2.0.1,  the file transfers 100%, so file
transfer is supported from the older version to the newer version, but
not from the newer version.

User is not sure how to get it to work from 3.2.0.1 to 2.30.3

Summary:
File transfer From version 2.30.3 TO 3.2.0.1 = Operational, Successful transfers
File transfer From version 3.2.0.1 = not available, greyed out file transfer button, fail.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Thu Jan 19 19:13:46 2012
ExecutablePath: /usr/bin/empathy
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: empathy (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug apport-lpi i386 oneiric running-unity

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https://bugs.launchpad.net/bugs/919035

Title:
  Cannot Send File

Status in “empathy” package in Ubuntu:
  New

Bug description:
  Expectation: 
  User expected file transfer to be available for both parties, but instead, only the older version of the program had file transfer available. 

  What happened:
  In Ubuntu 11.10 (Oneiric) the option to send file in empathy 3.2.0.1 is grey, and missing entirely from the Contact menu while chatting. 

  In Ubuntu 10.04 (Lucid) the option in empathy 2.30.3 to send file is
  available in the Contact menu.

  When in Ubuntu 10.04 ( on version 2.30.3) sending a file from Empathy version 2.30.3 to 3.2.0.1  
  it says in 3.2.0.1 "Incoming file transfer from User. User is sending a file Do you want to accept it?"

  When clicking accept, in 3.2.0.1,  the file transfers 100%, so file
  transfer is supported from the older version to the newer version, but
  not from the newer version.

  User is not sure how to get it to work from 3.2.0.1 to 2.30.3

  Summary:
  File transfer From version 2.30.3 TO 3.2.0.1 = Operational, Successful transfers
  File transfer From version 3.2.0.1 = not available, greyed out file transfer button, fail.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: empathy 3.2.0.1-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic i686
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  Date: Thu Jan 19 19:13:46 2012
  ExecutablePath: /usr/bin/empathy
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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