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[Bug 1370454] [NEW] Default UA string denies videos from youtube

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Sam_ <1370454@xxxxxxxxxxxxxxxxxx>
Date: Wed, 17 Sep 2014 11:00:00 -0000
Reply-to: Bug 1370454 <1370454@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Reproducable with activated or deactivated adobe-flash, the attempt to watch a video on youtube, results in "an error occurred .. try it later". 
Empty the cache and possibly cookies, change the default to a user defined UA string, (example screenshot), result: videos start flawless.
e.g. http://www.youtube.com/watch?v=lEvpnKRLDO4

All findings, such as right click on the black&white background to
report an error, or beeing forwarded to their faq resulted in exactly
zero solution. Obviously it's expected to use G.'s one and only
software.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 32.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  zookeeper   1918 F.... pulseaudio
 /dev/snd/controlC0:  zookeeper   1918 F.... pulseaudio
BuildID: 20140830210550
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Sep 17 12:22:14 2014
DefaultProfileIncompatibleExtensions:
 Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
 English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
DefaultProfilePrefSources:
 prefs.js
 [Profile]/extensions/{6614d11d-d21d-b211-ae23-815234e1ebb5}/defaults/preferences/preferences.js
 [Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2012-02-05 (954 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120204)
IpRoute:
 default via 192.168.2.1 dev eth0  proto static 
 192.168.2.0/24 dev eth0  proto kernel  scope link  src 192.168.2.102  metric 1
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Profile1IncompatibleExtensions:
 Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
 English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
 Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
Profile1PrefSources:
 prefs.js
 [Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
Profiles:
 Profile0 (Default) - LastVersion=32.0/20140830210550 (In use)
 Profile1 - LastVersion=32.0/20140830210550
RelatedPackageVersions:
 icedtea-7-plugin 1.5-1ubuntu1
 totem-mozilla    3.10.1-1ubuntu4
RfKill:
 
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to trusty on 2014-08-12 (35 days ago)
WifiSyslog:
 Sep 17 10:39:41 myzoo kernel: [ 1838.424339] systemd-hostnamed[5990]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
 Sep 17 11:11:49 myzoo kernel: [ 3766.855606] perf samples too long (5020 > 5000), lowering kernel.perf_event_max_sample_rate to 25000
 Sep 17 11:42:19 myzoo kernel: [ 5596.665910] plugin-containe[9867]: segfault at f8 ip 00007fccec77e1f0 sp 00007fffe2817d38 error 4 in liblightspark.so.0.7.2[7fccec674000+c36000]
 Sep 17 11:52:34 myzoo kernel: [ 6211.366619] plugin-containe[10372]: segfault at 10 ip 00007fa4caacf8bc sp 00007fa4be0f78b0 error 4 in r600_dri.so[7fa4ca819000+399000]
 Sep 17 12:15:57 myzoo kernel: [ 7615.065899] systemd-hostnamed[11996]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
dmi.bios.date: 07/30/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0305
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QLD PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0305:bd07/30/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLDPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "uachrome.png"
   https://bugs.launchpad.net/bugs/1370454/+attachment/4206187/+files/uachrome.png

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1370454

Title:
  Default UA string denies videos from youtube

Status in “firefox” package in Ubuntu:
  New

Bug description:
  Reproducable with activated or deactivated adobe-flash, the attempt to watch a video on youtube, results in "an error occurred .. try it later". 
  Empty the cache and possibly cookies, change the default to a user defined UA string, (example screenshot), result: videos start flawless.
  e.g. http://www.youtube.com/watch?v=lEvpnKRLDO4

  All findings, such as right click on the black&white background to
  report an error, or beeing forwarded to their faq resulted in exactly
  zero solution. Obviously it's expected to use G.'s one and only
  software.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 32.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  zookeeper   1918 F.... pulseaudio
   /dev/snd/controlC0:  zookeeper   1918 F.... pulseaudio
  BuildID: 20140830210550
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Wed Sep 17 12:22:14 2014
  DefaultProfileIncompatibleExtensions:
   Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  DefaultProfilePrefSources:
   prefs.js
   [Profile]/extensions/{6614d11d-d21d-b211-ae23-815234e1ebb5}/defaults/preferences/preferences.js
   [Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2012-02-05 (954 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120204)
  IpRoute:
   default via 192.168.2.1 dev eth0  proto static 
   192.168.2.0/24 dev eth0  proto kernel  scope link  src 192.168.2.102  metric 1
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Profile1IncompatibleExtensions:
   Deutsch (DE) Language Pack - langpack-de@xxxxxxxxxxxxxxxxxxx
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxx
   Default - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  Profile1PrefSources:
   prefs.js
   [Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
  Profiles:
   Profile0 (Default) - LastVersion=32.0/20140830210550 (In use)
   Profile1 - LastVersion=32.0/20140830210550
  RelatedPackageVersions:
   icedtea-7-plugin 1.5-1ubuntu1
   totem-mozilla    3.10.1-1ubuntu4
  RfKill:
   
  RunningIncompatibleAddons: True
  SourcePackage: firefox
  UpgradeStatus: Upgraded to trusty on 2014-08-12 (35 days ago)
  WifiSyslog:
   Sep 17 10:39:41 myzoo kernel: [ 1838.424339] systemd-hostnamed[5990]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
   Sep 17 11:11:49 myzoo kernel: [ 3766.855606] perf samples too long (5020 > 5000), lowering kernel.perf_event_max_sample_rate to 25000
   Sep 17 11:42:19 myzoo kernel: [ 5596.665910] plugin-containe[9867]: segfault at f8 ip 00007fccec77e1f0 sp 00007fffe2817d38 error 4 in liblightspark.so.0.7.2[7fccec674000+c36000]
   Sep 17 11:52:34 myzoo kernel: [ 6211.366619] plugin-containe[10372]: segfault at 10 ip 00007fa4caacf8bc sp 00007fa4be0f78b0 error 4 in r600_dri.so[7fa4ca819000+399000]
   Sep 17 12:15:57 myzoo kernel: [ 7615.065899] systemd-hostnamed[11996]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
  dmi.bios.date: 07/30/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0305
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5QLD PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0305:bd07/30/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLDPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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Follow ups

[Bug 1370454] [NEW] Default UA string denies videos from youtube
From: Sam_, 2014-09-17
References

[Bug 1370454] [NEW] Default UA string denies videos from youtube
From: Sam_, 2014-09-17