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[Bug 1371960] [NEW] [VGN-TT11VN_X, Realtek ALC889, Black Headphone Out, Left] No sound at all

 

Public bug reported:

I connect my headphones whith my laptop and expect to hear any Sound out of the headphones.
The headphones were detected by the soundsytem. OK
Speaker turn mute. OK

But the headphones have no sound at all.

lsb_release -rd:
Description:	Ubuntu 14.04.1 LTS
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base (not installed)
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat Sep 20 20:02:37 2014
InstallationDate: Installed on 2014-08-03 (48 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Internes Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  alexander   2024 F.... pulseaudio
                      alexander   2988 F.... alsamixer
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [VGN-TT11VN_X, Realtek ALC889, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-09-20T19:47:04.327287

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1371960

Title:
  [VGN-TT11VN_X, Realtek ALC889, Black Headphone Out, Left] No sound at
  all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  I connect my headphones whith my laptop and expect to hear any Sound out of the headphones.
  The headphones were detected by the soundsytem. OK
  Speaker turn mute. OK

  But the headphones have no sound at all.

  lsb_release -rd:
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Sat Sep 20 20:02:37 2014
  InstallationDate: Installed on 2014-08-03 (48 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Internes Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alexander   2024 F.... pulseaudio
                        alexander   2988 F.... alsamixer
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [VGN-TT11VN_X, Realtek ALC889, Black Headphone Out, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-09-20T19:47:04.327287

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