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[Bug 1371977] [NEW] [Alienware 17, Realtek ALC668, Speaker, Internal] No sound at all

 

Public bug reported:

First this was the problem and i did as it was given in some others
report and the sound was working but after installing some other
softwares it stopped working again

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  max        2163 F.... pulseaudio
 /dev/snd/controlC1:  max        2163 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Sep 21 01:57:56 2014
InstallationDate: Installed on 2014-08-19 (32 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  max        2163 F.... pulseaudio
 /dev/snd/controlC1:  max        2163 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Alienware 17, Realtek ALC668, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2014
dmi.bios.vendor: Alienware
dmi.bios.version: A09
dmi.board.name: 068R5X
dmi.board.vendor: Alienware
dmi.board.version: A03
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A09
dmi.modalias: dmi:bvnAlienware:bvrA09:bd02/25/2014:svnAlienware:pnAlienware17:pvrA09:rvnAlienware:rn068R5X:rvrA03:cvnAlienware:ct8:cvrA09:
dmi.product.name: Alienware 17
dmi.product.version: A09
dmi.sys.vendor: Alienware
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-09-20T13:56:34.698572

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1371977

Title:
  [Alienware 17, Realtek ALC668, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  First this was the problem and i did as it was given in some others
  report and the sound was working but after installing some other
  softwares it stopped working again

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  max        2163 F.... pulseaudio
   /dev/snd/controlC1:  max        2163 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Sep 21 01:57:56 2014
  InstallationDate: Installed on 2014-08-19 (32 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  max        2163 F.... pulseaudio
   /dev/snd/controlC1:  max        2163 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Alienware 17, Realtek ALC668, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/25/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A09
  dmi.board.name: 068R5X
  dmi.board.vendor: Alienware
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnAlienware:bvrA09:bd02/25/2014:svnAlienware:pnAlienware17:pvrA09:rvnAlienware:rn068R5X:rvrA03:cvnAlienware:ct8:cvrA09:
  dmi.product.name: Alienware 17
  dmi.product.version: A09
  dmi.sys.vendor: Alienware
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-09-20T13:56:34.698572

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