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Message #72470
[Bug 1374133] [NEW] Mouse unusable when Plantronics W710 USB headset connected via USB
Public bug reported:
If I plug in my Plantronics W710 USB headset to a USB port, the mouse
can move on the screen, but, cannot click anything
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.proc.driver.nvidia.warnings.fbdev:
Your system is not currently configured to drive a VGA console
on the primary VGA device. The NVIDIA Linux graphics driver
requires the use of a text-mode VGA console. Use of other console
drivers including, but not limited to, vesafb, may result in
corruption and stability problems, and is not supported.
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Sep 25 16:20:01 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GK104 [GeForce GTX 760] [10de:1187] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Device [196e:0984]
InstallationDate: Installed on 2014-06-10 (107 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=f6dcf642-7422-4950-8b4b-13cb4cc6e761 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F20e
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z77X-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF20e:bd01/06/2014:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Sep 25 07:31:13 2014
xserver.configfile: default
xserver.errors:
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2.1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1374133
Title:
Mouse unusable when Plantronics W710 USB headset connected via USB
Status in “xorg” package in Ubuntu:
New
Bug description:
If I plug in my Plantronics W710 USB headset to a USB port, the mouse
can move on the screen, but, cannot click anything
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.proc.driver.nvidia.warnings.fbdev:
Your system is not currently configured to drive a VGA console
on the primary VGA device. The NVIDIA Linux graphics driver
requires the use of a text-mode VGA console. Use of other console
drivers including, but not limited to, vesafb, may result in
corruption and stability problems, and is not supported.
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Sep 25 16:20:01 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GK104 [GeForce GTX 760] [10de:1187] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Device [196e:0984]
InstallationDate: Installed on 2014-06-10 (107 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=f6dcf642-7422-4950-8b4b-13cb4cc6e761 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F20e
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z77X-UD3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF20e:bd01/06/2014:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ77X-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Sep 25 07:31:13 2014
xserver.configfile: default
xserver.errors:
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
[dix] Plantronics Plantronics Savi 7xx: unable to find touch point 0
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.15.1-0ubuntu2.1
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