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[Mehdi Sharafi <1378318@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

this is the error that eccur when i want to open my software drive
unavle to access to "Software"
Error mounting /dev/sda6 at /media/mehdi/Softwares: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda6" "/media/mehdi/Softwares"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 3).
Failed to mount '/dev/sda6': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.


i tried to do a checkdisk in Windows but at 5% of check disk my sys
restarts suddenly!!! also i had repeating sudden restarts when i wanted
to install Ubuntu and know some time it accures. by the way in boot
options there is 2 Windows but i have one windows 7!!!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: evince 3.10.3-0ubuntu10.1
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Oct  7 15:13:44 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-07 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "Screenshot from 2014-10-07 13:02:33.png"
   https://bugs.launchpad.net/bugs/1378318/+attachment/4227415/+files/Screenshot%20from%202014-10-07%2013%3A02%3A33.png

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https://bugs.launchpad.net/bugs/1378318

Title:
  one of my drives does'nt mount and my sys restarts suddenly.

Status in “evince” package in Ubuntu:
  New

Bug description:
  this is the error that eccur when i want to open my software drive
  unavle to access to "Software"
  Error mounting /dev/sda6 at /media/mehdi/Softwares: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda6" "/media/mehdi/Softwares"' exited with non-zero exit status 13: $MFTMirr does not match $MFT (record 3).
  Failed to mount '/dev/sda6': Input/output error
  NTFS is either inconsistent, or there is a hardware fault, or it's a
  SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
  then reboot into Windows twice. The usage of the /f parameter is very
  important! If the device is a SoftRAID/FakeRAID then first activate
  it and mount a different device under the /dev/mapper/ directory, (e.g.
  /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
  for more details.


  i tried to do a checkdisk in Windows but at 5% of check disk my sys
  restarts suddenly!!! also i had repeating sudden restarts when i
  wanted to install Ubuntu and know some time it accures. by the way in
  boot options there is 2 Windows but i have one windows 7!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: evince 3.10.3-0ubuntu10.1
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Oct  7 15:13:44 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-07 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

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