desktop-packages team mailing list archive

[Linda <elindarie@xxxxxxxxx>]

Public bug reported:

Not sure which package this is in.

Originally described in my (elindarie) comments at
https://bugs.launchpad.net/bugs/1312594 (sane-backends).

But when I tried reporting it as "ubuntu-bug sane-backends" it said
something like "that package isn't installed".

So I'm trying to find what package the bug is in.

The scanner works with an older Debian laptop, but not the newer Ubuntu
14.04 64-bit laptop.

Output of scanimage -L:

device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner

Output of scanimage -T:

scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument

gscan2pdf doesn't work either, gives "invalid argument".

The scanner is connected in the USB 2.0 port.

I added the following line to /lib/udev/rules.d/40-libsane.rules

ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0293",
ENV{libsane_matched}="yes"

Is there some way I can print out more debugging?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified: lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174

** Affects: sane-backends (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "gscan2pdf log"
   https://bugs.launchpad.net/bugs/1380414/+attachment/4233423/+files/log

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to sane-backends in Ubuntu.
https://bugs.launchpad.net/bugs/1380414

Title:
  sane_start: Invalid argument on Brother DCP-8155DN scanner

Status in “sane-backends” package in Ubuntu:
  New

Bug description:
  Not sure which package this is in.

  Originally described in my (elindarie) comments at
  https://bugs.launchpad.net/bugs/1312594 (sane-backends).

  But when I tried reporting it as "ubuntu-bug sane-backends" it said
  something like "that package isn't installed".

  So I'm trying to find what package the bug is in.

  The scanner works with an older Debian laptop, but not the newer
  Ubuntu 14.04 64-bit laptop.

  Output of scanimage -L:

  device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner

  Output of scanimage -T:

  scanimage: rounded value of br-x from 215.9 to 215.88
  scanimage: rounded value of br-y from 355.6 to 355.567
  scanimage: sane_start: Invalid argument

  gscan2pdf doesn't work either, gives "invalid argument".

  The scanner is connected in the USB 2.0 port.

  I added the following line to /lib/udev/rules.d/40-libsane.rules

  ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0293",
  ENV{libsane_matched}="yes"

  Is there some way I can print out more debugging?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: libsane 1.0.23-3ubuntu3.1 [modified: lib/udev/rules.d/40-libsane.rules]
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Oct 12 14:33:59 2014
  SourcePackage: sane-backends
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1380414/+subscriptions