desktop-packages team mailing list archive

[Brad Triem <1383906@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

New install, sound plays fine through other apps like movie player, but
not with rythmbox, no sound.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic x86_64
NonfreeKernelModules: wl nvidia
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC3:  triem      2100 F.... pulseaudio
 /dev/snd/controlC1:  triem      2100 F.... pulseaudio
 /dev/snd/controlC2:  triem      2100 F.... pulseaudio
 /dev/snd/controlC0:  triem      2100 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 21 16:10:03 2014
InstallationDate: Installed on 2013-10-09 (377 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC3:  triem      2100 F.... pulseaudio
 /dev/snd/controlC1:  triem      2100 F.... pulseaudio
 /dev/snd/controlC2:  triem      2100 F.... pulseaudio
 /dev/snd/controlC0:  triem      2100 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [XPS 8500, Realtek ALC887-VD, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-09-08 (43 days ago)
dmi.bios.date: 10/19/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0YJPT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/19/2012:svnDellInc.:pnXPS8500:pvr:rvnDellInc.:rn0YJPT1:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: XPS 8500
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1383906

Title:
  [XPS 8500, Realtek ALC887-VD, Green Line Out, Rear] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  New install, sound plays fine through other apps like movie player,
  but not with rythmbox, no sound.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  NonfreeKernelModules: wl nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  triem      2100 F.... pulseaudio
   /dev/snd/controlC1:  triem      2100 F.... pulseaudio
   /dev/snd/controlC2:  triem      2100 F.... pulseaudio
   /dev/snd/controlC0:  triem      2100 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Oct 21 16:10:03 2014
  InstallationDate: Installed on 2013-10-09 (377 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC3:  triem      2100 F.... pulseaudio
   /dev/snd/controlC1:  triem      2100 F.... pulseaudio
   /dev/snd/controlC2:  triem      2100 F.... pulseaudio
   /dev/snd/controlC0:  triem      2100 F.... pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [XPS 8500, Realtek ALC887-VD, Green Line Out, Rear] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-09-08 (43 days ago)
  dmi.bios.date: 10/19/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0YJPT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/19/2012:svnDellInc.:pnXPS8500:pvr:rvnDellInc.:rn0YJPT1:rvrA00:cvnDellInc.:ct3:cvr:
  dmi.product.name: XPS 8500
  dmi.sys.vendor: Dell Inc.

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