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Message #77197
[Bug 1378547] Re: [ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse
goto, bugzilla is legacy, and the wrong venue for this issue, as is noticed reading through this bug report. If you are having an issue, and so your hardware and problem may be tracked, please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
As well, please do not announce in this report you created a new bug
report.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
** No longer affects: xserver-xorg-input-synaptics (Ubuntu)
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https://bugs.launchpad.net/bugs/1378547
Title:
[ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse
Status in “linux” package in Ubuntu:
Triaged
Bug description:
The touchpad on my ASUS N550JK laptop is being recognized as a PS/2
Logitech Wheel Mouse, rather than as a touchpad. As such, I haven't
been able to turn on edge- or two-finger-scrolling, which would be
most desirable. The touchpad does function as a simple mouse for
moving the cursor and clicking, however.
(I'm sure there are other issues appearing in the log, too. This is a
fresh install on a new computer, so I'm working out the issues in the
order in which they annoy me.)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: carla 2146 F.... pulseaudio
/dev/snd/controlC0: carla 2146 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Oct 7 18:03:16 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-10-04 (3 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: ASUSTeK COMPUTER INC. N550JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=04a55b0a-be76-49d3-a58a-c6707a5840ef ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-36-generic N/A
linux-backports-modules-3.13.0-36-generic N/A
linux-firmware 1.127.7
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N550JK.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N550JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.207:bd08/11/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N550JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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