← Back to team overview

desktop-packages team mailing list archive

[Bug 1378547] Re: [ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse

 

goto, bugzilla is legacy, and the wrong venue for this issue, as is noticed reading through this bug report. If you are having an issue, and so your hardware and problem may be tracked, please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** No longer affects: xserver-xorg-input-synaptics (Ubuntu)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1378547

Title:
  [ASUS N550JK] Touchpad recognized wrongly as PS/2 mouse

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  The touchpad on my ASUS N550JK laptop is being recognized as a PS/2
  Logitech Wheel Mouse, rather than as a touchpad. As such, I haven't
  been able to turn on edge- or two-finger-scrolling, which would be
  most desirable. The touchpad does function as a simple mouse for
  moving the cursor and clicking, however.

  (I'm sure there are other issues appearing in the log, too. This is a
  fresh install on a new computer, so I'm working out the issues in the
  order in which they annoy me.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  carla      2146 F.... pulseaudio
   /dev/snd/controlC0:  carla      2146 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue Oct  7 18:03:16 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-04 (3 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: ASUSTeK COMPUTER INC. N550JK
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic.efi.signed root=UUID=04a55b0a-be76-49d3-a58a-c6707a5840ef ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.7
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.207
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.207:bd08/11/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378547/+subscriptions