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[Bug 1384802] [NEW] [USB-Audio - DigiHug USB Audio, playback] No sound at all

 

Public bug reported:

Since apt-get upgrading, my USB Fiio E10 Olympus outputs no sound on Ubuntu 14.10.
However, I was able to hear the two signals from ubuntu-bug -s audio.


Another USB audio device (a logitech headphone) works fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-38.65-generic 3.13.11.8
Uname: Linux 3.13.0-38-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bhajduk    2814 F.... pulseaudio
 /dev/snd/controlC1:  bhajduk    2814 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Oct 23 18:05:59 2014
InstallationDate: Installed on 2012-05-03 (903 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
Symptom_Card: DigiHug USB Audio - DigiHug USB Audio
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bhajduk    2814 F.... pulseaudio
 /dev/snd/controlC1:  bhajduk    2814 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - DigiHug USB Audio, playback] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-04-22 (184 days ago)
dmi.bios.date: 05/28/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 06D7TR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/28/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 990
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1384802

Title:
  [USB-Audio - DigiHug USB Audio, playback] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Since apt-get upgrading, my USB Fiio E10 Olympus outputs no sound on Ubuntu 14.10.
  However, I was able to hear the two signals from ubuntu-bug -s audio.

  
  Another USB audio device (a logitech headphone) works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-38.65-generic 3.13.11.8
  Uname: Linux 3.13.0-38-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bhajduk    2814 F.... pulseaudio
   /dev/snd/controlC1:  bhajduk    2814 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Oct 23 18:05:59 2014
  InstallationDate: Installed on 2012-05-03 (903 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audio successful
  Symptom_Card: DigiHug USB Audio - DigiHug USB Audio
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bhajduk    2814 F.... pulseaudio
   /dev/snd/controlC1:  bhajduk    2814 F.... pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [USB-Audio - DigiHug USB Audio, playback] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-04-22 (184 days ago)
  dmi.bios.date: 05/28/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 06D7TR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd05/28/2011:svnDellInc.:pnOptiPlex990:pvr01:rvnDellInc.:rn06D7TR:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 990
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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