← Back to team overview

desktop-packages team mailing list archive

[Bug 1385369] [NEW] After Upgrade to 14.10 Unity No Longer Loads

 

Public bug reported:

Laptop is an Acer Aspire V5-552PG-X809.  AMD A10-5757M Processor with
Dual Graphics (Radeon HD 8560M embedded, and Radeon 8750M dedicated).
FGLRX driver was working fantastically prior to upgrade to Ubuntu 14.10.
After upgrade, after login to desktop Unity will not fully load (desktop
loads, but Dash and unity side bar does not).  FGLRXINFO reports no
devices found.

I have tried the FGLRX, FGLRX-UPDATES, and the latest driver straight
from AMD, none of them have worked for me.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: fglrx (not installed)
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Fri Oct 24 12:04:33 2014
DistUpgraded: 2014-10-23 19:21:14,997 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 fglrx-updates-core, 14.201, 3.16.0-23-generic, x86_64: installedError! Could not locate dkms.conf file.
 File:  does not exist.
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:080f]
 Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:080f]
InstallationDate: Installed on 2013-12-26 (301 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Acer Aspire V5-552PG
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=c126d440-b212-4f57-8e81-2cd27426c1d2 ro quiet splash vt.handoff=7
SourcePackage: fglrx-installer
UpgradeStatus: Upgraded to utopic on 2014-10-23 (0 days ago)
dmi.bios.date: 05/28/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Dazzle_RL
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd05/28/2013:svnAcer:pnAspireV5-552PG:pvrV2.02:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-552PG
dmi.product.version: V2.02
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Oct 24 11:57:40 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1
xserver.video_driver: fglrx

** Affects: fglrx-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to fglrx-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1385369

Title:
  After Upgrade to 14.10 Unity No Longer Loads

Status in “fglrx-installer” package in Ubuntu:
  New

Bug description:
  Laptop is an Acer Aspire V5-552PG-X809.  AMD A10-5757M Processor with
  Dual Graphics (Radeon HD 8560M embedded, and Radeon 8750M dedicated).
  FGLRX driver was working fantastically prior to upgrade to Ubuntu
  14.10.  After upgrade, after login to desktop Unity will not fully
  load (desktop loads, but Dash and unity side bar does not).  FGLRXINFO
  reports no devices found.

  I have tried the FGLRX, FGLRX-UPDATES, and the latest driver straight
  from AMD, none of them have worked for me.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: fglrx (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Fri Oct 24 12:04:33 2014
  DistUpgraded: 2014-10-23 19:21:14,997 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 14.201, 3.16.0-23-generic, x86_64: installedError! Could not locate dkms.conf file.
   File:  does not exist.
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:080f]
   Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600] (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:080f]
  InstallationDate: Installed on 2013-12-26 (301 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer Aspire V5-552PG
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=c126d440-b212-4f57-8e81-2cd27426c1d2 ro quiet splash vt.handoff=7
  SourcePackage: fglrx-installer
  UpgradeStatus: Upgraded to utopic on 2014-10-23 (0 days ago)
  dmi.bios.date: 05/28/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Dazzle_RL
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd05/28/2013:svnAcer:pnAspireV5-552PG:pvrV2.02:rvnAcer:rnDazzle_RL:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-552PG
  dmi.product.version: V2.02
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Oct 24 11:57:40 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1
  xserver.video_driver: fglrx

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1385369/+subscriptions


Follow ups

References