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[Bug 1385770] [NEW] [CMI8786 - Xonar DG, playback] No sound at all

 

Public bug reported:

Since I upgraded to UBUNTU 14.10, I finally had to reinstall ubuntu for half actualiazción error, the computer has been moved. Appear either audio controls on the system configuration, but no sound.
Found that:
is using the sound card (Asus Xonar) and not the motherboard, so it appears in Sound settings.
the speakers are on and in correct volumes.
In windows (another partition) still works

And the fact is that they do not try to touch or configuration.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   rafa       1683 F...m pulseaudio
 /dev/snd/controlC0:  rafa       1683 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Oct 26 00:38:26 2014
InstallationDate: Installed on 2014-10-24 (1 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DG failed
Symptom_Card: CMI8788 [Oxygen HD Audio] (CMI8786 (Xonar DG)) - Xonar DG
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   rafa       1683 F...m pulseaudio
 /dev/snd/controlC0:  rafa       1683 F.... pulseaudio
Symptom_Type: No sound at all
Title: [CMI8786 - Xonar DG, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.50
dmi.board.name: G41M-S3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.50:bd05/16/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnG41M-S3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 14.10 amd64 apport-bug asus-xonar-dg utopic

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https://bugs.launchpad.net/bugs/1385770

Title:
  [CMI8786 - Xonar DG, playback] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Since I upgraded to UBUNTU 14.10, I finally had to reinstall ubuntu for half actualiazción error, the computer has been moved. Appear either audio controls on the system configuration, but no sound.
  Found that:
  is using the sound card (Asus Xonar) and not the motherboard, so it appears in Sound settings.
  the speakers are on and in correct volumes.
  In windows (another partition) still works

  And the fact is that they do not try to touch or configuration.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rafa       1683 F...m pulseaudio
   /dev/snd/controlC0:  rafa       1683 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Oct 26 00:38:26 2014
  InstallationDate: Installed on 2014-10-24 (1 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:DG failed
  Symptom_Card: CMI8788 [Oxygen HD Audio] (CMI8786 (Xonar DG)) - Xonar DG
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   rafa       1683 F...m pulseaudio
   /dev/snd/controlC0:  rafa       1683 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [CMI8786 - Xonar DG, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/16/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.50
  dmi.board.name: G41M-S3
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.50:bd05/16/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnG41M-S3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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