desktop-packages team mailing list archive

Thread
Date
[Bug 1387488] [NEW] periodic compiz freezes with no logs or error messages, requires me to kill compiz

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Jeff Lane <jeffrey.lane@xxxxxxxxxxxxx>
Date: Thu, 30 Oct 2014 02:39:40 -0000
Reply-to: Bug 1387488 <1387488@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

To start, unfortunately, I have no idea how to reproduce this, nor how
to trigger it.  All I know is that occasionally I will go away and come
back hours later to discover that compiz is locked up tight.

What I see when this happens is the lock screen (screen locks when the
screensaver engages or screen blanks).  I can still get mouse cursor
movements which is enough to trigger the monitor to turn back on, BUT
the password entry box is FULL of dots and while I can move the pointer
around, clicks are not registered anywhere, nor is any keypress.

When this happens, I can restore the session by sshing into the system,
and killing the compiz process which I always find consuming between 96
and 99% CPU and hung.  Once I kill compiz, it reloads and I am able to
get back into the system and continue on.

This happens at least once a week, it seems and I have no idea what
triggers it as the system is always left idle when it occurs.

System is an Alienware M15x with an nVidia GT240M card using the
proprietary nVidia drivers.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.38  Wed Jan  8 19:32:30 PST 2014
 GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 29 22:30:39 2014
DistUpgraded: 2014-04-20 14:24:15,941 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GT216M [GeForce GT 240M] [10de:0a34] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02a2]
InstallationDate: Installed on 2012-03-15 (958 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
MachineType: Alienware M15x
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e7eedf5d-5aad-4230-b123-47162b1acea6 ro
SourcePackage: compiz
UpgradeStatus: Upgraded to trusty on 2014-04-20 (192 days ago)
dmi.bios.date: 08/24/2010
dmi.bios.vendor: Alienware
dmi.bios.version: A08
dmi.board.vendor: Alienware
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A08
dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
dmi.product.name: M15x
dmi.product.version: A08
dmi.sys.vendor: Alienware
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Oct  6 14:54:57 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.15.1-0ubuntu2.1

** Affects: compiz (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to compiz in Ubuntu.
https://bugs.launchpad.net/bugs/1387488

Title:
  periodic compiz freezes with no logs or error messages, requires me to
  kill compiz

Status in “compiz” package in Ubuntu:
  New

Bug description:
  To start, unfortunately, I have no idea how to reproduce this, nor how
  to trigger it.  All I know is that occasionally I will go away and
  come back hours later to discover that compiz is locked up tight.

  What I see when this happens is the lock screen (screen locks when the
  screensaver engages or screen blanks).  I can still get mouse cursor
  movements which is enough to trigger the monitor to turn back on, BUT
  the password entry box is FULL of dots and while I can move the
  pointer around, clicks are not registered anywhere, nor is any
  keypress.

  When this happens, I can restore the session by sshing into the
  system, and killing the compiz process which I always find consuming
  between 96 and 99% CPU and hung.  Once I kill compiz, it reloads and I
  am able to get back into the system and continue on.

  This happens at least once a week, it seems and I have no idea what
  triggers it as the system is always left idle when it occurs.

  System is an Alienware M15x with an nVidia GT240M card using the
  proprietary nVidia drivers.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.38  Wed Jan  8 19:32:30 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Oct 29 22:30:39 2014
  DistUpgraded: 2014-04-20 14:24:15,941 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  GraphicsCard:
   NVIDIA Corporation GT216M [GeForce GT 240M] [10de:0a34] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:02a2]
  InstallationDate: Installed on 2012-03-15 (958 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
  MachineType: Alienware M15x
  PackageArchitecture: all
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e7eedf5d-5aad-4230-b123-47162b1acea6 ro
  SourcePackage: compiz
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (192 days ago)
  dmi.bios.date: 08/24/2010
  dmi.bios.vendor: Alienware
  dmi.bios.version: A08
  dmi.board.vendor: Alienware
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
  dmi.product.name: M15x
  dmi.product.version: A08
  dmi.sys.vendor: Alienware
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  6 14:54:57 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2.1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/compiz/+bug/1387488/+subscriptions
Follow ups

[Bug 1387488] Re: periodic compiz freezes with no logs or error messages, requires me to kill compiz
From: Jeff Lane, 2015-08-05
[Bug 1387488] [NEW] periodic compiz freezes with no logs or error messages, requires me to kill compiz
From: Jeff Lane, 2014-10-30
References

[Bug 1387488] [NEW] periodic compiz freezes with no logs or error messages, requires me to kill compiz
From: Jeff Lane, 2014-10-30