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[Bug 1387692] [NEW] Monitor not displaying at correct resolution

 

Public bug reported:

I have a 1600x1200 monitor, but I am only able to display at 1024x768. I
think that this is due to an issue with the Radeon driver, though I
could be wrong.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: kwin
Date: Thu Oct 30 10:09:54 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RS880 [Radeon HD 4200] [1002:9710] (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:043b]
InstallationDate: Installed on 2014-10-12 (17 days ago)
InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
LightdmGreeterLog:
 QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
 QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
 Bus::open: Can not get ibus-daemon's address. 
 IBusInputContext::createInputContext: no connection to ibus-daemon 
 file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
LightdmGreeterLogOld:
 QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
 QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
 Bus::open: Can not get ibus-daemon's address. 
 IBusInputContext::createInputContext: no connection to ibus-daemon 
 file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
MachineType: Dell Inc. Inspiron 570
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=9d543073-b046-4bb7-9b44-fc6986ef0ac7 ro splash quiet
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/20/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 04GJJT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/20/2010:svnDellInc.:pnInspiron570:pvr00:rvnDellInc.:rn04GJJT:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: Inspiron 570
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Oct 30 10:06:30 2014
xserver.configfile: default
xserver.devices:
 input        Power Button         KEYBOARD, id 6
 input        Power Button         KEYBOARD, id 7
 input        USB USB Keykoard     KEYBOARD, id 8
 input        USB USB Keykoard     KEYBOARD, id 9
 input        Microsoft Comfort Mouse 3000 KEYBOARD, id 10
xserver.errors:
 Failed to load module "ati" (module does not exist, 0)
 Failed to load module "ati" (module does not exist, 0)
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output                                  HDMI-0           VGA-0
xserver.version: 2:1.15.1-0ubuntu2.1
xserver.video_driver: modesetting

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubuntu

** Attachment added: "monitor error.png"
   https://bugs.launchpad.net/bugs/1387692/+attachment/4249148/+files/monitor%20error.png

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https://bugs.launchpad.net/bugs/1387692

Title:
  Monitor not displaying at correct resolution

Status in “xorg” package in Ubuntu:
  New

Bug description:
  I have a 1600x1200 monitor, but I am only able to display at 1024x768.
  I think that this is due to an issue with the Radeon driver, though I
  could be wrong.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: kwin
  Date: Thu Oct 30 10:09:54 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RS880 [Radeon HD 4200] [1002:9710] (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:043b]
  InstallationDate: Installed on 2014-10-12 (17 days ago)
  InstallationMedia: Kubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  LightdmGreeterLog:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address. 
   IBusInputContext::createInputContext: no connection to ibus-daemon 
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  LightdmGreeterLogOld:
   QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
   QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
   Bus::open: Can not get ibus-daemon's address. 
   IBusInputContext::createInputContext: no connection to ibus-daemon 
   file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
  MachineType: Dell Inc. Inspiron 570
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=9d543073-b046-4bb7-9b44-fc6986ef0ac7 ro splash quiet
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/20/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 04GJJT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd12/20/2010:svnDellInc.:pnInspiron570:pvr00:rvnDellInc.:rn04GJJT:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
  dmi.product.name: Inspiron 570
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Oct 30 10:06:30 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        USB USB Keykoard     KEYBOARD, id 8
   input        USB USB Keykoard     KEYBOARD, id 9
   input        Microsoft Comfort Mouse 3000 KEYBOARD, id 10
  xserver.errors:
   Failed to load module "ati" (module does not exist, 0)
   Failed to load module "ati" (module does not exist, 0)
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output                                  HDMI-0           VGA-0
  xserver.version: 2:1.15.1-0ubuntu2.1
  xserver.video_driver: modesetting

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