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Message #78970
[Bug 1369789] Re: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()
Uploaded a package fixing bug 1366756, bug 1156398, bug 1380514, and bug
1369789 to utopic-proposed. As soon as the package is approved it will
be available for download and testing and instructions will get posted
here. Please test the package and give your feedback here, otherwise it
will not get available as official update.
To the SRU team: debdiff attached.
** Patch added: "system-config-printer_1.5.1+20141010-0ubuntu2_1.5.1+20141010-0ubuntu2.1.debdiff"
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1369789/+attachment/4249489/+files/system-config-printer_1.5.1%2B20141010-0ubuntu2_1.5.1%2B20141010-0ubuntu2.1.debdiff
** Changed in: system-config-printer (Ubuntu Utopic)
Status: Triaged => In Progress
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https://bugs.launchpad.net/bugs/1369789
Title:
system-config-printer.py crashed with TypeError in
get_hpfax_device_id(): unorderable types: str() >= int()
Status in “system-config-printer” package in Ubuntu:
Fix Released
Status in “system-config-printer” source package in Utopic:
In Progress
Bug description:
Description: Ubuntu Utopic Unicorn (development branch)
Release: 14.10
hplip:
Installé : 3.14.6-1ubuntu1
Candidat : 3.14.6-1ubuntu1
Table de version :
*** 3.14.6-1ubuntu1 0
500 http://archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
100 /var/lib/dpkg/status
I was installing my printer when this error popped up.
[Impact]
It is not possible to set up an HP multi-function printer with fax
facility. system-config-printer crashes if one selects such a printer
from the list of detected printers. One even cannot set up only a
normal print queue for such a printer in case one does not need fax.
[Test Case]
Connect an HP multi-function devioce with fax to the computer or to
the local network. Open system-config-printer, click the "Add printer"
button, wait for your printer appearing in the list and select it.
system-config-printer will crash then.
In the proposed package this is fixed. You can set up both print and
fax queues without problem.
[Regression Potential]
Very low, the patch is trivial.
ProblemType: Crash
DistroRelease: Ubuntu 14.10
Package: system-config-printer-gnome 1.5.1+20140911-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
Uname: Linux 3.16.0-14-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CupsErrorLog:
E [16/Sep/2014:01:51:58 +0200] [Client 19] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw) from localhost
W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-Gray..' already exists
W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-RGB..' already exists
W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-Gray..' already exists
W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-RGB..' already exists
CurrentDesktop: Unity
Date: Tue Sep 16 01:50:40 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2014-09-15 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140915)
InterpreterPath: /usr/bin/python3.4
Lpstat:
device for HP_LaserJet_200_colorMFP_M276nw: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
device for HP_LaserJet_200_colorMFP_M276nw_fax: hpfax:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
MachineType: Dell Inc. XPS L701X
PackageArchitecture: all
Papersize: a4
PpdFiles:
HP_LaserJet_200_colorMFP_M276nw: HP LaserJet 200 color MFP M276 Postscript (recommended)
HP_LaserJet_200_colorMFP_M276nw_fax: HP Fax2 hpcups
ProcCmdline: /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=aec7736c-09b9-4487-8618-84b0b0716af0 ro quiet splash
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0V2WG4
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd07/26/2011:svnDellInc.:pnXPSL701X:pvrA10:rvnDellInc.:rn0V2WG4:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: XPS L701X
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
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