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[Bug 1369789] Re: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()

 

Hello Eddy, or anyone else affected,

Accepted system-config-printer into utopic-proposed. The package will
build now and be available at http://launchpad.net/ubuntu/+source
/system-config-printer/1.5.1+20141010-0ubuntu2.1 in a few hours, and
then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed.  Your feedback will aid us getting this update
out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: system-config-printer (Ubuntu Utopic)
       Status: In Progress => Fix Committed

** Tags added: verification-needed

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https://bugs.launchpad.net/bugs/1369789

Title:
  system-config-printer.py crashed with TypeError in
  get_hpfax_device_id(): unorderable types: str() >= int()

Status in “system-config-printer” package in Ubuntu:
  Fix Released
Status in “system-config-printer” source package in Utopic:
  Fix Committed

Bug description:
  Description:	Ubuntu Utopic Unicorn (development branch)
  Release:	14.10

  hplip:
    Installé : 3.14.6-1ubuntu1
    Candidat : 3.14.6-1ubuntu1
   Table de version :
   *** 3.14.6-1ubuntu1 0
          500 http://archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
          100 /var/lib/dpkg/status

  I was installing my printer when this error popped up.

  
  [Impact]

  It is not possible to set up an HP multi-function printer with fax
  facility. system-config-printer crashes if one selects such a printer
  from the list of detected printers. One even cannot set up only a
  normal print queue for such a printer in case one does not need fax.

  [Test Case]

  Connect an HP multi-function devioce with fax to the computer or to
  the local network. Open system-config-printer, click the "Add printer"
  button, wait for your printer appearing in the list and select it.
  system-config-printer will crash then.

  In the proposed package this is fixed. You can set up both print and
  fax queues without problem.

  [Regression Potential]

  Very low, the patch is trivial.

  
  ProblemType: Crash
  DistroRelease: Ubuntu 14.10
  Package: system-config-printer-gnome 1.5.1+20140911-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
  Uname: Linux 3.16.0-14-generic x86_64
  ApportVersion: 2.14.7-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   E [16/Sep/2014:01:51:58 +0200] [Client 19] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw) from localhost
   W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-Gray..' already exists
   W [16/Sep/2014:01:52:02 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Hewlett-Packard-HP-LaserJet-200-colorMFP-M276nw-RGB..' already exists
   W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-Gray..' already exists
   W [16/Sep/2014:01:55:53 +0200] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_200_colorMFP_M276nw-RGB..' already exists
  CurrentDesktop: Unity
  Date: Tue Sep 16 01:50:40 2014
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2014-09-15 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140915)
  InterpreterPath: /usr/bin/python3.4
  Lpstat:
   device for HP_LaserJet_200_colorMFP_M276nw: hp:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
   device for HP_LaserJet_200_colorMFP_M276nw_fax: hpfax:/net/HP_LaserJet_200_colorMFP_M276nw?ip=192.168.0.20
  MachineType: Dell Inc. XPS L701X
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   HP_LaserJet_200_colorMFP_M276nw: HP LaserJet 200 color MFP M276 Postscript (recommended)
   HP_LaserJet_200_colorMFP_M276nw_fax: HP Fax2 hpcups
  ProcCmdline: /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
  ProcEnviron:
   LANGUAGE=fr_FR
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-generic root=UUID=aec7736c-09b9-4487-8618-84b0b0716af0 ro quiet splash
  PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
  SourcePackage: system-config-printer
  Title: system-config-printer.py crashed with TypeError in get_hpfax_device_id(): unorderable types: str() >= int()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/26/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 0V2WG4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A10
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A10
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd07/26/2011:svnDellInc.:pnXPSL701X:pvrA10:rvnDellInc.:rn0V2WG4:rvrA10:cvnDellInc.:ct8:cvrA10:
  dmi.product.name: XPS L701X
  dmi.product.version: A10
  dmi.sys.vendor: Dell Inc.

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