← Back to team overview

desktop-packages team mailing list archive

[Bug 1388180] [NEW] hp-sendfax complains about Pre-2.0 version of Reportlab

 

Public bug reported:

When I run hp-sendfax, I receive the following messages in
/var/log/syslog, incorrectly complaining about the version of Reportlab
being Pre-2.0.


Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Pre-2.0 vers
ion of Reportlab installed. Fax coverpages disabled.
Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Please install version 2.0+ of Reportlab for coverpage support.

However, python-reportlab is version 3.1.8-3, which is post-2.0.

ii  python-reportlab                                            3.1.8-3
all          ReportLab library to create PDF documents using Python

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: hplip-gui 3.14.6-1ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CupsErrorLog:
 
CurrentDesktop: Unity
Date: Fri Oct 31 09:48:59 2014
InstallationDate: Installed on 2013-06-02 (515 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat:
 device for HGST-kitchen: hp:/net/HP_Color_LaserJet_CM6040_MFP?ip=10.91.9.245
 device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.3.129
 device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.3.129
 device for Photosmart-7520-series: ipps://Rebeccas-MacBook-Air.local:631/printers/Photosmart_7520_series
MachineType: ASUSTeK Computer Inc. U30Jc
PackageArchitecture: all
Papersize: letter
PpdFiles:
 HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.14.6
 HGST-kitchen: HP Color LaserJet CM6040 MFP Postscript (recommended)
 HP-Fax: HP Fax hpcups
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to utopic on 2014-10-27 (3 days ago)
dmi.bios.date: 01/24/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U30Jc.217
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U30Jc
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: U30Jc
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1388180

Title:
  hp-sendfax complains about Pre-2.0 version of Reportlab

Status in “hplip” package in Ubuntu:
  New

Bug description:
  When I run hp-sendfax, I receive the following messages in
  /var/log/syslog, incorrectly complaining about the version of
  Reportlab being Pre-2.0.


  Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Pre-2.0 vers
  ion of Reportlab installed. Fax coverpages disabled.
  Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Please install version 2.0+ of Reportlab for coverpage support.

  However, python-reportlab is version 3.1.8-3, which is post-2.0.

  ii  python-reportlab
  3.1.8-3                                                all
  ReportLab library to create PDF documents using Python

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: hplip-gui 3.14.6-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Fri Oct 31 09:48:59 2014
  InstallationDate: Installed on 2013-06-02 (515 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  Lpstat:
   device for HGST-kitchen: hp:/net/HP_Color_LaserJet_CM6040_MFP?ip=10.91.9.245
   device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.3.129
   device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.3.129
   device for Photosmart-7520-series: ipps://Rebeccas-MacBook-Air.local:631/printers/Photosmart_7520_series
  MachineType: ASUSTeK Computer Inc. U30Jc
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.14.6
   HGST-kitchen: HP Color LaserJet CM6040 MFP Postscript (recommended)
   HP-Fax: HP Fax hpcups
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to utopic on 2014-10-27 (3 days ago)
  dmi.bios.date: 01/24/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U30Jc.217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U30Jc
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: U30Jc
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1388180/+subscriptions


Follow ups

References