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[Bug 1388496] [NEW] PCI/internal sound card not detected

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: revival_fx <stauroucristou@xxxxxxxxx>
Date: Sun, 02 Nov 2014 03:48:58 -0000
Reply-to: Bug 1388496 <1388496@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

There is no snd-hda-intel.ko kernel module for:

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)

alsamixer cannot find a mixer

aplaly -l cannot find the device.

The last time my computer's sound worked was with ubuntu 12.04. I am now
at ubuntu 14.10. Not sure if the following helps.

user@ user-VGN-FW250J:~$ cat /etc/group | grep audio
audio:x:29:pulse, user

user@ user-VGN-FW250J:~$ grep intel /etc/modprobe.d/*
/etc/modprobe.d/alsa-base.conf:options snd-intel8x0m index=-2
/etc/modprobe.d/blacklist.conf:# snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much
/etc/modprobe.d/blacklist.conf:blacklist snd_intel8x0m
/etc/modprobe.d/blacklist-framebuffer.conf:blacklist intelfb
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-intel8x0m
/etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-hda-intel
/etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-intel8x0
/etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-intel8x0m

user@ user-VGN-FW250J:~$ dpkg -l | grep alsa
ii  alsa-base                                           1.0.25+dfsg-0ubuntu4                     all          ALSA driver configuration files
ii  alsa-firmware-loaders                               1.0.28-1                                 i386         ALSA software loaders for specific hardware
ii  alsa-oss                                            1.0.28-1ubuntu1                          i386         ALSA wrapper for OSS applications
ii  alsa-source                                         1.0.25+dfsg-0ubuntu4                     all          ALSA driver sources
ii  alsa-tools                                          1.0.28-1                                 i386         Console based ALSA utilities for specific hardware
ii  alsa-tools-gui                                      1.0.28-1                                 i386         GUI based ALSA utilities for specific hardware
ii  alsa-utils                                          1.0.28-1ubuntu1                          i386         Utilities for configuring and using ALSA
ii  bluez-alsa:i386                                     4.101-0ubuntu20                          i386         Bluetooth ALSA support
ii  gnome-alsamixer                                     0.9.7~cvs.20060916.ds.1-5                i386         ALSA sound mixer for GNOME
ii  gstreamer0.10-alsa:i386                             0.10.36-2                                i386         GStreamer plugin for ALSA
ii  gstreamer1.0-alsa:i386                              1.4.3-1ubuntu1                           i386         GStreamer plugin for ALSA
user@ user-VGN-FW250J:~$ dpkg -l | grep pulse
ii  gstreamer0.10-pulseaudio:i386                       0.10.31-3+nmu1ubuntu5                    i386         GStreamer plugin for PulseAudio
ii  gstreamer1.0-pulseaudio:i386                        1.4.3-1ubuntu1                           i386         GStreamer plugin for PulseAudio
ii  libcanberra-pulse:i386                              0.30-2ubuntu1                            i386         PulseAudio backend for libcanberra
ii  libpulse-dev:i386                                   1:4.0-0ubuntu22                          i386         PulseAudio client development headers and libraries
ii  libpulse-mainloop-glib0:i386                        1:4.0-0ubuntu22                          i386         PulseAudio client libraries (glib support)
ii  libpulse0:i386                                      1:4.0-0ubuntu22                          i386         PulseAudio client libraries
ii  libpulsedsp:i386                                    1:4.0-0ubuntu22                          i386         PulseAudio OSS pre-load library
ii  pulseaudio                                          1:4.0-0ubuntu22                          i386         PulseAudio sound server
ii  pulseaudio-module-bluetooth                         1:4.0-0ubuntu22                          i386         Bluetooth module for PulseAudio sound server
ii  pulseaudio-module-gconf                             1:4.0-0ubuntu22                          i386         GConf module for PulseAudio sound server
ii  pulseaudio-module-x11                               1:4.0-0ubuntu22                          i386         X11 module for PulseAudio sound server
ii  pulseaudio-module-zeroconf                          1:4.0-0ubuntu22                          i386         Zeroconf module for PulseAudio sound server
ii  pulseaudio-utils                                    1:4.0-0ubuntu22                          i386         Command line tools for the PulseAud

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-67.101-generic-pae 3.2.60
Uname: Linux 3.2.0-67-generic-pae i686
ApportVersion: 2.14.7-0ubuntu8
Architecture: i386
CurrentDesktop: KDE
Date: Sat Nov  1 23:42:12 2014
InstallationDate: Installed on 2012-12-13 (689 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/25/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R1090Y0
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR1090Y0:bd07/25/2008:svnSonyCorporation:pnVGN-FW250J:pvrC600QA52:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-FW250J
dmi.product.version: C600QA52
dmi.sys.vendor: Sony Corporation

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1388496

Title:
  PCI/internal sound card not detected

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  There is no snd-hda-intel.ko kernel module for:

  00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
  Controller (rev 03)

  alsamixer cannot find a mixer

  aplaly -l cannot find the device.

  The last time my computer's sound worked was with ubuntu 12.04. I am
  now at ubuntu 14.10. Not sure if the following helps.

  user@ user-VGN-FW250J:~$ cat /etc/group | grep audio
  audio:x:29:pulse, user

  user@ user-VGN-FW250J:~$ grep intel /etc/modprobe.d/*
  /etc/modprobe.d/alsa-base.conf:options snd-intel8x0m index=-2
  /etc/modprobe.d/blacklist.conf:# snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much
  /etc/modprobe.d/blacklist.conf:blacklist snd_intel8x0m
  /etc/modprobe.d/blacklist-framebuffer.conf:blacklist intelfb
  /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-intel8x0m
  /etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-hda-intel
  /etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-intel8x0
  /etc/modprobe.d/oss4-base_noALSA.conf:blacklist snd-intel8x0m

  user@ user-VGN-FW250J:~$ dpkg -l | grep alsa
  ii  alsa-base                                           1.0.25+dfsg-0ubuntu4                     all          ALSA driver configuration files
  ii  alsa-firmware-loaders                               1.0.28-1                                 i386         ALSA software loaders for specific hardware
  ii  alsa-oss                                            1.0.28-1ubuntu1                          i386         ALSA wrapper for OSS applications
  ii  alsa-source                                         1.0.25+dfsg-0ubuntu4                     all          ALSA driver sources
  ii  alsa-tools                                          1.0.28-1                                 i386         Console based ALSA utilities for specific hardware
  ii  alsa-tools-gui                                      1.0.28-1                                 i386         GUI based ALSA utilities for specific hardware
  ii  alsa-utils                                          1.0.28-1ubuntu1                          i386         Utilities for configuring and using ALSA
  ii  bluez-alsa:i386                                     4.101-0ubuntu20                          i386         Bluetooth ALSA support
  ii  gnome-alsamixer                                     0.9.7~cvs.20060916.ds.1-5                i386         ALSA sound mixer for GNOME
  ii  gstreamer0.10-alsa:i386                             0.10.36-2                                i386         GStreamer plugin for ALSA
  ii  gstreamer1.0-alsa:i386                              1.4.3-1ubuntu1                           i386         GStreamer plugin for ALSA
  user@ user-VGN-FW250J:~$ dpkg -l | grep pulse
  ii  gstreamer0.10-pulseaudio:i386                       0.10.31-3+nmu1ubuntu5                    i386         GStreamer plugin for PulseAudio
  ii  gstreamer1.0-pulseaudio:i386                        1.4.3-1ubuntu1                           i386         GStreamer plugin for PulseAudio
  ii  libcanberra-pulse:i386                              0.30-2ubuntu1                            i386         PulseAudio backend for libcanberra
  ii  libpulse-dev:i386                                   1:4.0-0ubuntu22                          i386         PulseAudio client development headers and libraries
  ii  libpulse-mainloop-glib0:i386                        1:4.0-0ubuntu22                          i386         PulseAudio client libraries (glib support)
  ii  libpulse0:i386                                      1:4.0-0ubuntu22                          i386         PulseAudio client libraries
  ii  libpulsedsp:i386                                    1:4.0-0ubuntu22                          i386         PulseAudio OSS pre-load library
  ii  pulseaudio                                          1:4.0-0ubuntu22                          i386         PulseAudio sound server
  ii  pulseaudio-module-bluetooth                         1:4.0-0ubuntu22                          i386         Bluetooth module for PulseAudio sound server
  ii  pulseaudio-module-gconf                             1:4.0-0ubuntu22                          i386         GConf module for PulseAudio sound server
  ii  pulseaudio-module-x11                               1:4.0-0ubuntu22                          i386         X11 module for PulseAudio sound server
  ii  pulseaudio-module-zeroconf                          1:4.0-0ubuntu22                          i386         Zeroconf module for PulseAudio sound server
  ii  pulseaudio-utils                                    1:4.0-0ubuntu22                          i386         Command line tools for the PulseAud

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.2.0-67.101-generic-pae 3.2.60
  Uname: Linux 3.2.0-67-generic-pae i686
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: i386
  CurrentDesktop: KDE
  Date: Sat Nov  1 23:42:12 2014
  InstallationDate: Installed on 2012-12-13 (689 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/25/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R1090Y0
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR1090Y0:bd07/25/2008:svnSonyCorporation:pnVGN-FW250J:pvrC600QA52:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VGN-FW250J
  dmi.product.version: C600QA52
  dmi.sys.vendor: Sony Corporation

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Follow ups

[Bug 1388496] [NEW] PCI/internal sound card not detected
From: revival_fx, 2014-11-02
References

[Bug 1388496] [NEW] PCI/internal sound card not detected
From: revival_fx, 2014-11-02