desktop-packages team mailing list archive

[Sasa Paporovic <melchiaros@xxxxxxx>]

Public bug reported:

I have by accident choosen a not connected printer for a print task out
of thunderbird. I tried to move the print job from the queue of the not
connected printer to the connected printer. That failes.

Reproducing procedure:
1. Make sure to reproduce on a system whith at minimum 2 printers are installed.
2. Disconnect Printer1. Make sure Printer2 is connected.
3. Open up thunderbird and choose a mail. 
4. Use within thunderbird  menue -> file -> print and send the printjob to the disconnected printer1.
5. Click on the printer1 queue indicator(right upper corner) and see the print queue window popping up.
6. Click on the print job with the right mouse button and choose the move to dropdown menu point -> Choose the connected printer2.
7. See that moving operation fails and the printjob is not done on printer2.

Expected: It would be helpfull if the moving printing job option would
work.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.2
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CupsErrorLog:
 
CurrentDesktop: Unity
Date: Sun Nov  2 18:27:01 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-05-03 (548 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for HP-Officejet-Pro-8100: hp:/net/Officejet_Pro_8100?zc=HPA0D3C1D42F73
 device for Officejet_Pro_8000_A809: hp:/usb/Officejet_Pro_8000_A809?serial=CN0462M1ZG
MachineType: To be filled by O.E.M. To be filled by O.E.M.
PackageArchitecture: all
Papersize: a4
PpdFiles:
 HP-Officejet-Pro-8100: HP Officejet Pro 8100, hpcups 3.14.3
 Officejet_Pro_8000_A809: HP Officejet Pro 8000 a809, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=082543fa-3c13-4bae-acc6-16c56e7177d3 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to trusty on 2014-07-14 (111 days ago)
dmi.bios.date: 11/15/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1302
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 LE R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1302:bd11/15/2012:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1388601

Title:
  not possible to move a print task from one printer queue to another
  printer queue

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  I have by accident choosen a not connected printer for a print task
  out of thunderbird. I tried to move the print job from the queue of
  the not connected printer to the connected printer. That failes.

  Reproducing procedure:
  1. Make sure to reproduce on a system whith at minimum 2 printers are installed.
  2. Disconnect Printer1. Make sure Printer2 is connected.
  3. Open up thunderbird and choose a mail. 
  4. Use within thunderbird  menue -> file -> print and send the printjob to the disconnected printer1.
  5. Click on the printer1 queue indicator(right upper corner) and see the print queue window popping up.
  6. Click on the print job with the right mouse button and choose the move to dropdown menu point -> Choose the connected printer2.
  7. See that moving operation fails and the printjob is not done on printer2.

  Expected: It would be helpfull if the moving printing job option would
  work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2.2
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Nov  2 18:27:01 2014
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-05-03 (548 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for HP-Officejet-Pro-8100: hp:/net/Officejet_Pro_8100?zc=HPA0D3C1D42F73
   device for Officejet_Pro_8000_A809: hp:/usb/Officejet_Pro_8000_A809?serial=CN0462M1ZG
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   HP-Officejet-Pro-8100: HP Officejet Pro 8100, hpcups 3.14.3
   Officejet_Pro_8000_A809: HP Officejet Pro 8000 a809, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=082543fa-3c13-4bae-acc6-16c56e7177d3 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to trusty on 2014-07-14 (111 days ago)
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1302
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A97 LE R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1302:bd11/15/2012:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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