desktop-packages team mailing list archive

[Andrea Bini <andrea.bini@xxxxxxxxx>]

Public bug reported:

Hello, I'm suffering a GPU lockup problem with Ubuntu 14.10 64-bit on a
Dell Vostro 1510 laptop with Intel graphics. The problem used to arise
also with Ubuntu 14.04 and is always reproducible with glmark2 on the
LiveCD. Just to run the "ideas" benchmark of glmark2 to trigger the
lockup in few seconds (glmark2 -b ideas). Other OpenGL applications also
causes the lockup (e.g. FooBillard++, my self-made SDL applications).
Memory test passed, BIOS at the latest version. Don't know if the
following is a good point but I think that the problem is not caused by
a failing hardware because it works fine on Windows. I tried with the
latest Intel upstream kernel (http://kernel.ubuntu.com/~kernel-
ppa/mainline/drm-intel-next/current/) and upstream X.org
(https://launchpad.net/~xorg-edgers/+archive/ubuntu/ppa), no change.

[Personal Notes]
I'm new to Ubuntu's world, I hope I've done things right, if not please tell me and I will resend the report or supply more information. I've created the bug report with "ubuntu-bug xorg --save" from another machine via SSH while the sick machine was frozen. It seemed to me more logical than using ubuntu-bug directly when the system is working fine. I've collected other information via SSH during the same lockup: dmesg, Xorg.0.log, i915_error_state. The latter was added as attachment.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sun Nov  2 19:24:31 2014
DistUpgraded: 2014-10-25 12:05:51,479 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 3.13.0-37-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.16.0-23-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.16.0-24-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0273]
   Subsystem: Dell Device [1028:0273]
InstallationDate: Installed on 2014-10-11 (22 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Vostro1510
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=9b3612b7-c4bf-4840-885b-9fae75d6342c ro splash quiet vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to utopic on 2014-10-25 (8 days ago)
dmi.bios.date: 03/18/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0M277C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd03/18/2009:svnDellInc.:pnVostro1510:pvrNull:rvnDellInc.:rn0M277C:rvr:cvnDellInc.:ct8:cvrN/A:
dmi.product.name: Vostro1510
dmi.product.version: Null
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Sun Nov  2 18:41:51 2014
xserver.configfile: default
xserver.errors:
 intel(0): Detected a hung GPU, disabling acceleration.
 intel(0): When reporting this, please include /sys/class/drm/card0/error and the full dmesg.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               15873 
 vendor                                     LPL
xserver.version: 2:1.16.0-1ubuntu1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

** Attachment added: "i915_error_state"
   https://bugs.launchpad.net/bugs/1388612/+attachment/4251473/+files/i915_error_state

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1388612

Title:
  [GM965] GPU lockup running OpenGL applications on Dell Vostro 1510

Status in “xorg” package in Ubuntu:
  New

Bug description:
  Hello, I'm suffering a GPU lockup problem with Ubuntu 14.10 64-bit on
  a Dell Vostro 1510 laptop with Intel graphics. The problem used to
  arise also with Ubuntu 14.04 and is always reproducible with glmark2
  on the LiveCD. Just to run the "ideas" benchmark of glmark2 to trigger
  the lockup in few seconds (glmark2 -b ideas). Other OpenGL
  applications also causes the lockup (e.g. FooBillard++, my self-made
  SDL applications). Memory test passed, BIOS at the latest version.
  Don't know if the following is a good point but I think that the
  problem is not caused by a failing hardware because it works fine on
  Windows. I tried with the latest Intel upstream kernel
  (http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-
  next/current/) and upstream X.org (https://launchpad.net/~xorg-
  edgers/+archive/ubuntu/ppa), no change.

  [Personal Notes]
  I'm new to Ubuntu's world, I hope I've done things right, if not please tell me and I will resend the report or supply more information. I've created the bug report with "ubuntu-bug xorg --save" from another machine via SSH while the sick machine was frozen. It seemed to me more logical than using ubuntu-bug directly when the system is working fine. I've collected other information via SSH during the same lockup: dmesg, Xorg.0.log, i915_error_state. The latter was added as attachment.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Sun Nov  2 19:24:31 2014
  DistUpgraded: 2014-10-25 12:05:51,479 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.13.0-37-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.16.0-23-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.16.0-24-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0273]
     Subsystem: Dell Device [1028:0273]
  InstallationDate: Installed on 2014-10-11 (22 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Vostro1510
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=9b3612b7-c4bf-4840-885b-9fae75d6342c ro splash quiet vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to utopic on 2014-10-25 (8 days ago)
  dmi.bios.date: 03/18/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0M277C
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd03/18/2009:svnDellInc.:pnVostro1510:pvrNull:rvnDellInc.:rn0M277C:rvr:cvnDellInc.:ct8:cvrN/A:
  dmi.product.name: Vostro1510
  dmi.product.version: Null
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Sun Nov  2 18:41:51 2014
  xserver.configfile: default
  xserver.errors:
   intel(0): Detected a hung GPU, disabling acceleration.
   intel(0): When reporting this, please include /sys/class/drm/card0/error and the full dmesg.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               15873 
   vendor                                     LPL
  xserver.version: 2:1.16.0-1ubuntu1

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