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[Bug 1389300] [NEW] Display frozen during sleep

 

Public bug reported:

When the computer goes to sleep, it freezes to a black screen with a
single text cursor frozen (not blinking.).  If I try to go to TTY1, it
goes there, but upon entering my user name, it freezes and doesn't do
anything.  This happened since I got a mysterious Ubuntu 14.10 update.
(It didn't ask me if I wanted to update, it just popped up saying I
needed to reboot my computer, and I couldn't find any records as to what
update it actually was).

I have tried both Xubuntu (what I'm using now) and regular Ubuntu, both
are doing the same thing.

Sleep mode used to work just fine since 13.10, now it's broken.  This is
a laptop and needs sleep mode to work, as I can't sit there waiting for
the machine to boot every time.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: XFCE
Date: Tue Nov  4 11:10:22 2014
DistUpgraded: 2014-10-29 10:51:42,952 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 3.13.0-39-generic, x86_64: installed
 bcmwl, 6.30.223.248+bdcom, 3.16.0-24-generic, x86_64: installed
 virtualbox, 4.3.18, 3.13.0-39-generic, x86_64: installed
 virtualbox, 4.3.18, 3.16.0-24-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (prog-if 00 [VGA controller])
   Subsystem: Apple Inc. Device [106b:00e1]
InstallationDate: Installed on 2014-04-26 (192 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
LightdmGreeterLogOld: g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
MachineType: Apple Inc. MacBookPro8,2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=f785bd65-8abc-40a7-9f22-8417c0cf5618 ro quiet splash radeon.dpm=1 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to utopic on 2014-10-29 (6 days ago)
dmi.bios.date: 01/24/12
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP81.88Z.0047.B27.1201241646
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-94245A3940C91C80
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro8,2
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-94245A3940C91C80
dmi.modalias: dmi:bvnAppleInc.:bvrMBP81.88Z.0047.B27.1201241646:bd01/24/12:svnAppleInc.:pnMacBookPro8,2:pvr1.0:rvnAppleInc.:rnMac-94245A3940C91C80:rvrMacBookPro8,2:cvnAppleInc.:ct10:cvrMac-94245A3940C91C80:
dmi.product.name: MacBookPro8,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Tue Nov  4 11:07:07 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1
xserver.video_driver: radeon

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1389300

Title:
  Display frozen during sleep

Status in “xorg” package in Ubuntu:
  New

Bug description:
  When the computer goes to sleep, it freezes to a black screen with a
  single text cursor frozen (not blinking.).  If I try to go to TTY1, it
  goes there, but upon entering my user name, it freezes and doesn't do
  anything.  This happened since I got a mysterious Ubuntu 14.10 update.
  (It didn't ask me if I wanted to update, it just popped up saying I
  needed to reboot my computer, and I couldn't find any records as to
  what update it actually was).

  I have tried both Xubuntu (what I'm using now) and regular Ubuntu,
  both are doing the same thing.

  Sleep mode used to work just fine since 13.10, now it's broken.  This
  is a laptop and needs sleep mode to work, as I can't sit there waiting
  for the machine to boot every time.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  Date: Tue Nov  4 11:10:22 2014
  DistUpgraded: 2014-10-29 10:51:42,952 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.13.0-39-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.16.0-24-generic, x86_64: installed
   virtualbox, 4.3.18, 3.13.0-39-generic, x86_64: installed
   virtualbox, 4.3.18, 3.16.0-24-generic, x86_64: installed
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (prog-if 00 [VGA controller])
     Subsystem: Apple Inc. Device [106b:00e1]
  InstallationDate: Installed on 2014-04-26 (192 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  LightdmGreeterLogOld: g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  MachineType: Apple Inc. MacBookPro8,2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=f785bd65-8abc-40a7-9f22-8417c0cf5618 ro quiet splash radeon.dpm=1 vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to utopic on 2014-10-29 (6 days ago)
  dmi.bios.date: 01/24/12
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP81.88Z.0047.B27.1201241646
  dmi.board.asset.tag: Base Board Asset Tag#
  dmi.board.name: Mac-94245A3940C91C80
  dmi.board.vendor: Apple Inc.
  dmi.board.version: MacBookPro8,2
  dmi.chassis.type: 10
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-94245A3940C91C80
  dmi.modalias: dmi:bvnAppleInc.:bvrMBP81.88Z.0047.B27.1201241646:bd01/24/12:svnAppleInc.:pnMacBookPro8,2:pvr1.0:rvnAppleInc.:rnMac-94245A3940C91C80:rvrMacBookPro8,2:cvnAppleInc.:ct10:cvrMac-94245A3940C91C80:
  dmi.product.name: MacBookPro8,2
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Tue Nov  4 11:07:07 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1
  xserver.video_driver: radeon

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References