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[Bug 1389969] [NEW] [USB-Audio - SB X-Fi Surround 5.1 Pro, playback] No sound at all

 

Public bug reported:

Playing Banshee when everything stopped, screen greyed out. Happens
occasionally but restart fixes problem

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
Uname: Linux 3.15.0-6-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.14.4-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  jim        2677 F.... pulseaudio
 /dev/snd/controlC0:  jim        2677 F.... pulseaudio
 /dev/snd/controlC1:  jim        2677 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Nov  6 10:34:19 2014
InstallationDate: Installed on 2013-01-20 (654 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro successful
Symptom_Card: GF108 High Definition Audio Controller - HDA NVidia
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  jim        2677 F.... pulseaudio
 /dev/snd/controlC0:  jim        2677 F.... pulseaudio
 /dev/snd/controlC1:  jim        2677 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [USB-Audio - SB X-Fi Surround 5.1 Pro, playback] No sound at all
UpgradeStatus: Upgraded to utopic on 2014-10-31 (5 days ago)
dmi.bios.date: 09/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0HVRTT
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/30/2011:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0HVRTT:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1389969

Title:
  [USB-Audio - SB X-Fi Surround 5.1 Pro, playback] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Playing Banshee when everything stopped, screen greyed out. Happens
  occasionally but restart fixes problem

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
  Uname: Linux 3.15.0-6-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.14.4-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  jim        2677 F.... pulseaudio
   /dev/snd/controlC0:  jim        2677 F.... pulseaudio
   /dev/snd/controlC1:  jim        2677 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Nov  6 10:34:19 2014
  InstallationDate: Installed on 2013-01-20 (654 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Pro successful
  Symptom_Card: GF108 High Definition Audio Controller - HDA NVidia
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  jim        2677 F.... pulseaudio
   /dev/snd/controlC0:  jim        2677 F.... pulseaudio
   /dev/snd/controlC1:  jim        2677 F.... pulseaudio
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [USB-Audio - SB X-Fi Surround 5.1 Pro, playback] No sound at all
  UpgradeStatus: Upgraded to utopic on 2014-10-31 (5 days ago)
  dmi.bios.date: 09/30/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0HVRTT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd09/30/2011:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0HVRTT:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron N5110
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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