desktop-packages team mailing list archive

["Andreas E." <1390625@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

In Ubuntu 14.10, the mouse cursor graphic gets corrupted under certain
occasions. It then looks flipped, sheared or shows fragments of a
previews cursor.

* when switching the cursor them forth and back in Gnome Tweak Tool
* when drag&dropping a document icon

Maybe related, the cursor does not always show the correct image scale
on a high-dpi display (this was working right in 14.04). For example
after login, or when hovering specific areas, or on mouse down to start
a drag&drop, the cursor appears 1/4 the expected size.

Attached is a photo of a corrupted cursor (whereas a screenshot with
Gimp showed the uncorrupted cursor).

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity 7.3.1+14.10.20141016-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
BootLog:
 * Setting up X socket directories...        
[ OK ]
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Nov  7 22:12:52 2014
DistUpgraded: 2014-11-04 18:35:56,188 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
EcryptfsInUse: Yes
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:3978]
InstallationDate: Installed on 2014-02-02 (278 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140201)
MachineType: LENOVO 20266
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=4bfb3686-b9f7-487d-81f6-eceb41097ad9 ro quiet splash acpi_backlight=vendor
SourcePackage: unity
UpgradeStatus: Upgraded to utopic on 2014-11-04 (3 days ago)
dmi.bios.date: 10/31/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 76CN31WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Yoga2
dmi.board.vendor: LENOVO
dmi.board.version: 31900058STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Yoga 2 Pro
dmi.modalias: dmi:bvnLENOVO:bvr76CN31WW:bd10/31/2013:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
dmi.product.name: 20266
dmi.product.version: Lenovo Yoga 2 Pro
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Nov  7 14:54:59 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors: [dix] ELAN Touchscreen: unable to find touch point 1
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               16970 
 vendor                                     SDC
xserver.version: 2:1.16.0-1ubuntu1

** Affects: unity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 third-party-packages ubuntu utopic

** Attachment added: "photo of a corrupted cursor"
   https://bugs.launchpad.net/bugs/1390625/+attachment/4255470/+files/20141107_171621.jpg

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https://bugs.launchpad.net/bugs/1390625

Title:
  mouse cursor gets corrupted

Status in “unity” package in Ubuntu:
  New

Bug description:
  In Ubuntu 14.10, the mouse cursor graphic gets corrupted under certain
  occasions. It then looks flipped, sheared or shows fragments of a
  previews cursor.

  * when switching the cursor them forth and back in Gnome Tweak Tool
  * when drag&dropping a document icon

  Maybe related, the cursor does not always show the correct image scale
  on a high-dpi display (this was working right in 14.04). For example
  after login, or when hovering specific areas, or on mouse down to
  start a drag&drop, the cursor appears 1/4 the expected size.

  Attached is a photo of a corrupted cursor (whereas a screenshot with
  Gimp showed the uncorrupted cursor).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: unity 7.3.1+14.10.20141016-0ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  BootLog:
   * Setting up X socket directories...        
[ OK ]
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Nov  7 22:12:52 2014
  DistUpgraded: 2014-11-04 18:35:56,188 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:3978]
  InstallationDate: Installed on 2014-02-02 (278 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140201)
  MachineType: LENOVO 20266
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=4bfb3686-b9f7-487d-81f6-eceb41097ad9 ro quiet splash acpi_backlight=vendor
  SourcePackage: unity
  UpgradeStatus: Upgraded to utopic on 2014-11-04 (3 days ago)
  dmi.bios.date: 10/31/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 76CN31WW
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Yoga2
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058STD
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Yoga 2 Pro
  dmi.modalias: dmi:bvnLENOVO:bvr76CN31WW:bd10/31/2013:svnLENOVO:pn20266:pvrLenovoYoga2Pro:rvnLENOVO:rnYoga2:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoYoga2Pro:
  dmi.product.name: 20266
  dmi.product.version: Lenovo Yoga 2 Pro
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Fri Nov  7 14:54:59 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors: [dix] ELAN Touchscreen: unable to find touch point 1
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16970 
   vendor                                     SDC
  xserver.version: 2:1.16.0-1ubuntu1

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