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[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Please provide the following information:
https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer

** Changed in: system-config-printer (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/482133

Title:
  system-config-printer tool cannot find network printer

Status in “system-config-printer” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: system-config-printer

  Steps to reproduce:
  1) Select System - Admistration - Printing (executes "system-config-printer")
  2) Server - New - Printer
  3) Select "Network Printer" - "Find Network Printer" in the "Devices" list
  4) Input network printer name in the dialog and press Find
  5) "Searching..." (for 10-15 seconds)
  6) "No printer was found at that address"

  However, If I manually add the printer using "Internet Printing
  Protocol (ipp)" and enter Host and Queue correctly, the printer will
  work. (The verify button does work as well does the actual printing.)

  ProblemType: Bug
  Architecture: amd64
  CheckboxSubmission: f0bf0101e3df07a87acfbc156f0db03d
  CheckboxSystem: b5acb6c9ca4017b1d44043910f45329d
  CupsErrorLog:
   W [13/Nov/2009:15:39:41 +0200] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
   E [13/Nov/2009:15:39:56 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
  Date: Fri Nov 13 15:50:55 2009
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate amd64 (20091020.3)
  Lpstat: device for HPLJ3500: ipp://pedabackup.ktl.jyu.fi/printers/hp-color-LaserJet-3500
  MachineType: Acer Veriton M670G
  Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu8
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: HPLJ3500: HP Color LaserJet 3500 Foomatic/pxljr
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-9-rt root=UUID=aa884945-91a6-4e5a-9a54-46e37ff91ccb ro quiet splash nohz=on
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-9.152-rt
  SourcePackage: system-config-printer
  Uname: Linux 2.6.31-9-rt x86_64
  dmi.bios.date: 09/09/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R01-A0
  dmi.board.name: EQ45M
  dmi.board.vendor: Acer
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR01-A0:bd09/09/2008:svnAcer:pnVeritonM670G:pvr:rvnAcer:rnEQ45M:rvr:cvnAcer:ct3:cvr:
  dmi.product.name: Veriton M670G
  dmi.sys.vendor: Acer

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