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Message #81372
[Bug 1391680] [NEW] [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
Public bug reported:
Played video clip, paused and left machine for a few minutes, on
restarting playback, no sound and playback incredibly slow (I'd guess
about 1/20th regular speed).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: chrism 2324 F.... pulseaudio
/dev/snd/controlC0: chrism 2324 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 11 23:10:51 2014
InstallationDate: Installed on 2014-01-13 (302 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
Cannot stat file /proc/23406/fd/24: Permission denied
Cannot stat file /proc/23406/fd/25: Permission denied
USER PID ACCESS COMMAND
/dev/snd/controlC1: chrism 2324 F.... pulseaudio
/dev/snd/controlC0: chrism 2324 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-04-26 (199 days ago)
dmi.bios.date: 01/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CTT Ver. F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 307E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 31.20
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CTTVer.F.05:bd01/28/2010:svnHewlett-Packard:pnHPProBook6545b:pvr:rvnHewlett-Packard:rn307E:rvrKBCVersion31.20:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6545b
dmi.sys.vendor: Hewlett-Packard
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1391680
Title:
[HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
Played video clip, paused and left machine for a few minutes, on
restarting playback, no sound and playback incredibly slow (I'd guess
about 1/20th regular speed).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: chrism 2324 F.... pulseaudio
/dev/snd/controlC0: chrism 2324 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 11 23:10:51 2014
InstallationDate: Installed on 2014-01-13 (302 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
Cannot stat file /proc/23406/fd/24: Permission denied
Cannot stat file /proc/23406/fd/25: Permission denied
USER PID ACCESS COMMAND
/dev/snd/controlC1: chrism 2324 F.... pulseaudio
/dev/snd/controlC0: chrism 2324 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-04-26 (199 days ago)
dmi.bios.date: 01/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CTT Ver. F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 307E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 31.20
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CTTVer.F.05:bd01/28/2010:svnHewlett-Packard:pnHPProBook6545b:pvr:rvnHewlett-Packard:rn307E:rvrKBCVersion31.20:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6545b
dmi.sys.vendor: Hewlett-Packard
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