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[Bug 1391680] [NEW] [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all

 

Public bug reported:

Played video clip, paused and left machine for a few minutes, on
restarting playback, no sound and playback incredibly slow (I'd guess
about 1/20th regular speed).

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  chrism     2324 F.... pulseaudio
 /dev/snd/controlC0:  chrism     2324 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 11 23:10:51 2014
InstallationDate: Installed on 2014-01-13 (302 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
 Cannot stat file /proc/23406/fd/24: Permission denied
 Cannot stat file /proc/23406/fd/25: Permission denied
                      USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  chrism     2324 F.... pulseaudio
 /dev/snd/controlC0:  chrism     2324 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-04-26 (199 days ago)
dmi.bios.date: 01/28/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CTT Ver. F.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 307E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 31.20
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CTTVer.F.05:bd01/28/2010:svnHewlett-Packard:pnHPProBook6545b:pvr:rvnHewlett-Packard:rn307E:rvrKBCVersion31.20:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6545b
dmi.sys.vendor: Hewlett-Packard

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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https://bugs.launchpad.net/bugs/1391680

Title:
  [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  Played video clip, paused and left machine for a few minutes, on
  restarting playback, no sound and playback incredibly slow (I'd guess
  about 1/20th regular speed).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chrism     2324 F.... pulseaudio
   /dev/snd/controlC0:  chrism     2324 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Nov 11 23:10:51 2014
  InstallationDate: Installed on 2014-01-13 (302 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
  Symptom_Card: Built-in Audio - HDA ATI SB
  Symptom_DevicesInUse:
   Cannot stat file /proc/23406/fd/24: Permission denied
   Cannot stat file /proc/23406/fd/25: Permission denied
                        USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chrism     2324 F.... pulseaudio
   /dev/snd/controlC0:  chrism     2324 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: No sound at all
  Title: [HP ProBook 6545b, IDT 92HD75B3X5, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-04-26 (199 days ago)
  dmi.bios.date: 01/28/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CTT Ver. F.05
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 307E
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 31.20
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CTTVer.F.05:bd01/28/2010:svnHewlett-Packard:pnHPProBook6545b:pvr:rvnHewlett-Packard:rn307E:rvrKBCVersion31.20:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 6545b
  dmi.sys.vendor: Hewlett-Packard

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