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[martin <pecesazules@xxxxxxxxxxx>]

Public bug reported:

I have not internal sound in my computer,  only by headphones. I tried differents version of linux, also windows but doesn't work.
I don't have any idea what could do the problem.

One thing really strange is that only a few times worked it, not more
than 5 in one year. But just for one time because then didn't work.


thank you.
martin.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic i686
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  martin     1704 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 02:50:01 2014
InstallationDate: Installed on 2013-07-28 (471 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio Interno - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  martin     1704 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [1011PX, Realtek ALC269VB, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-08-29 (74 days ago)
dmi.bios.date: 08/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1015PE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd08/30/2011:svnASUSTeKComputerINC.:pn1011PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1011PX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1391709

Title:
  No internal sound, only by headphones

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  I have not internal sound in my computer,  only by headphones. I tried differents version of linux, also windows but doesn't work.
  I don't have any idea what could do the problem.

  One thing really strange is that only a few times worked it, not more
  than 5 in one year. But just for one time because then didn't work.

  
  thank you.
  martin.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic i686
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  martin     1704 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 02:50:01 2014
  InstallationDate: Installed on 2013-07-28 (471 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Audio Interno - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  martin     1704 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [1011PX, Realtek ALC269VB, Speaker, Internal] No sound at all
  UpgradeStatus: Upgraded to trusty on 2014-08-29 (74 days ago)
  dmi.bios.date: 08/30/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1401
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1015PE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd08/30/2011:svnASUSTeKComputerINC.:pn1011PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1011PX
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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