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[Bug 1310633] Re: [Acer Aspire X1300] Mouse and eventually keyboard freeze

 

pgetto, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (R01.C0). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1310633

Title:
  [Acer Aspire X1300] Mouse and eventually keyboard freeze

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I've tried upgrading and fresh installs of 14.04 several times. This
  was done on a fresh install. Mouse freezes very quickly after login (<
  1 minute or so). Trying ctrl+alt+F1 and does not switch screens and
  then the keyboard becomes unresponsive (can still use ssh to connect).
  After some of the upgrades, often also had excessive display
  flickering (and mouse and keyboard unresponsiveness) and saw NVRM
  errors in kern.log.

  Tail of current kern.log:
  Apr 21 09:06:14 tux2 kernel: [  960.243734] INFO: task khubd:43 blocked for more than 120 seconds.
  Apr 21 09:06:14 tux2 kernel: [  960.243745]       Not tainted 3.13.0-24-generic #46-Ubuntu
  Apr 21 09:06:14 tux2 kernel: [  960.243749] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  Apr 21 09:06:14 tux2 kernel: [  960.243753] khubd           D ffff88013fd94440     0    43      2 0x00000000
  Apr 21 09:06:14 tux2 kernel: [  960.243761]  ffff8801399c9b00 0000000000000002 ffff8801399c0000 ffff8801399c9fd8
  Apr 21 09:06:14 tux2 kernel: [  960.243770]  0000000000014440 0000000000014440 ffff8801399c0000 ffff880135fe0d80
  Apr 21 09:06:14 tux2 kernel: [  960.243776]  ffff8800af903f50 ffff880135fe0d80 0000000000000204 ffff8800af903f30
  Apr 21 09:06:14 tux2 kernel: [  960.243788] Call Trace:
  Apr 21 09:06:14 tux2 kernel: [  960.243800]  [<ffffffff81719e89>] schedule+0x29/0x70
  Apr 21 09:06:14 tux2 kernel: [  960.243809]  [<ffffffff8153d795>] usb_kill_urb+0x65/0xa0
  Apr 21 09:06:14 tux2 kernel: [  960.243820]  [<ffffffff810aae90>] ? prepare_to_wait_event+0x100/0x100
  Apr 21 09:06:14 tux2 kernel: [  960.243826]  [<ffffffff8153c528>] usb_hcd_flush_endpoint+0x198/0x200
  Apr 21 09:06:14 tux2 kernel: [  960.243832]  [<ffffffff8149a741>] ? rpm_suspend+0x4d1/0x6e0
  Apr 21 09:06:14 tux2 kernel: [  960.243838]  [<ffffffff8153f589>] usb_disable_endpoint+0x59/0x90
  Apr 21 09:06:14 tux2 kernel: [  960.243844]  [<ffffffff8153f606>] usb_disable_interface+0x46/0x60
  Apr 21 09:06:14 tux2 kernel: [  960.243861]  [<ffffffff81541e45>] usb_unbind_interface+0x1b5/0x1c0
  Apr 21 09:06:14 tux2 kernel: [  960.243869]  [<ffffffff8148e5bf>] __device_release_driver+0x7f/0xf0
  Apr 21 09:06:14 tux2 kernel: [  960.243875]  [<ffffffff8148e653>] device_release_driver+0x23/0x30
  Apr 21 09:06:14 tux2 kernel: [  960.243887]  [<ffffffff8148ded8>] bus_remove_device+0x108/0x180
  Apr 21 09:06:14 tux2 kernel: [  960.243893]  [<ffffffff8148a989>] device_del+0x129/0x1c0
  Apr 21 09:06:14 tux2 kernel: [  960.243898]  [<ffffffff8153f6d0>] usb_disable_device+0xb0/0x290
  Apr 21 09:06:14 tux2 kernel: [  960.243904]  [<ffffffff8153424d>] usb_disconnect+0xad/0x200
  Apr 21 09:06:14 tux2 kernel: [  960.243909]  [<ffffffff81536d05>] hub_port_connect_change+0xd5/0xb50
  Apr 21 09:06:14 tux2 kernel: [  960.243914]  [<ffffffff8153e0d4>] ? usb_control_msg+0xd4/0x110
  Apr 21 09:06:14 tux2 kernel: [  960.243919]  [<ffffffff81537c44>] hub_events+0x4c4/0xa20
  Apr 21 09:06:14 tux2 kernel: [  960.243925]  [<ffffffff815381d5>] hub_thread+0x35/0x160
  Apr 21 09:06:14 tux2 kernel: [  960.243931]  [<ffffffff810aae90>] ? prepare_to_wait_event+0x100/0x100
  Apr 21 09:06:14 tux2 kernel: [  960.243935]  [<ffffffff815381a0>] ? hub_events+0xa20/0xa20
  Apr 21 09:06:14 tux2 kernel: [  960.243941]  [<ffffffff8108b312>] kthread+0xd2/0xf0
  Apr 21 09:06:14 tux2 kernel: [  960.243947]  [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0
  Apr 21 09:06:14 tux2 kernel: [  960.243953]  [<ffffffff8172637c>] ret_from_fork+0x7c/0xb0
  Apr 21 09:06:14 tux2 kernel: [  960.243958]  [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CurrentDmesg: [   14.204900] init: plymouth-upstart-bridge main process ended, respawning
  Date: Mon Apr 21 08:51:34 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   NVIDIA Corporation C77 [GeForce 8200] [10de:084b] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0153]
  InstallationDate: Installed on 2014-04-21 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Acer Aspire X1300
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/hostname-root2 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/01/2009
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: R01-B3
  dmi.board.name: WMCP78M
  dmi.board.vendor: Acer
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrR01-B3:bd04/01/2009:svnAcer:pnAspireX1300:pvr:rvnAcer:rnWMCP78M:rvr:cvnAcer:ct3:cvr:
  dmi.product.name: Aspire X1300
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Apr 21 08:50:26 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Lite-On Technology Corp. USB Multimedia Keyboard KEYBOARD, id 8
   input        Lite-On Technology Corp. USB Multimedia Keyboard KEYBOARD, id 9
   input        Logitech USB Optical Mouse MOUSE, id 10
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: nouveau

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