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Message #81864
[Bug 1310633] Re: [Acer Aspire X1300] Mouse and eventually keyboard freeze
pgetto, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (R01.C0). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, then please mark this report Status Confirmed.
Thank you for your understanding.
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1310633
Title:
[Acer Aspire X1300] Mouse and eventually keyboard freeze
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I've tried upgrading and fresh installs of 14.04 several times. This
was done on a fresh install. Mouse freezes very quickly after login (<
1 minute or so). Trying ctrl+alt+F1 and does not switch screens and
then the keyboard becomes unresponsive (can still use ssh to connect).
After some of the upgrades, often also had excessive display
flickering (and mouse and keyboard unresponsiveness) and saw NVRM
errors in kern.log.
Tail of current kern.log:
Apr 21 09:06:14 tux2 kernel: [ 960.243734] INFO: task khubd:43 blocked for more than 120 seconds.
Apr 21 09:06:14 tux2 kernel: [ 960.243745] Not tainted 3.13.0-24-generic #46-Ubuntu
Apr 21 09:06:14 tux2 kernel: [ 960.243749] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Apr 21 09:06:14 tux2 kernel: [ 960.243753] khubd D ffff88013fd94440 0 43 2 0x00000000
Apr 21 09:06:14 tux2 kernel: [ 960.243761] ffff8801399c9b00 0000000000000002 ffff8801399c0000 ffff8801399c9fd8
Apr 21 09:06:14 tux2 kernel: [ 960.243770] 0000000000014440 0000000000014440 ffff8801399c0000 ffff880135fe0d80
Apr 21 09:06:14 tux2 kernel: [ 960.243776] ffff8800af903f50 ffff880135fe0d80 0000000000000204 ffff8800af903f30
Apr 21 09:06:14 tux2 kernel: [ 960.243788] Call Trace:
Apr 21 09:06:14 tux2 kernel: [ 960.243800] [<ffffffff81719e89>] schedule+0x29/0x70
Apr 21 09:06:14 tux2 kernel: [ 960.243809] [<ffffffff8153d795>] usb_kill_urb+0x65/0xa0
Apr 21 09:06:14 tux2 kernel: [ 960.243820] [<ffffffff810aae90>] ? prepare_to_wait_event+0x100/0x100
Apr 21 09:06:14 tux2 kernel: [ 960.243826] [<ffffffff8153c528>] usb_hcd_flush_endpoint+0x198/0x200
Apr 21 09:06:14 tux2 kernel: [ 960.243832] [<ffffffff8149a741>] ? rpm_suspend+0x4d1/0x6e0
Apr 21 09:06:14 tux2 kernel: [ 960.243838] [<ffffffff8153f589>] usb_disable_endpoint+0x59/0x90
Apr 21 09:06:14 tux2 kernel: [ 960.243844] [<ffffffff8153f606>] usb_disable_interface+0x46/0x60
Apr 21 09:06:14 tux2 kernel: [ 960.243861] [<ffffffff81541e45>] usb_unbind_interface+0x1b5/0x1c0
Apr 21 09:06:14 tux2 kernel: [ 960.243869] [<ffffffff8148e5bf>] __device_release_driver+0x7f/0xf0
Apr 21 09:06:14 tux2 kernel: [ 960.243875] [<ffffffff8148e653>] device_release_driver+0x23/0x30
Apr 21 09:06:14 tux2 kernel: [ 960.243887] [<ffffffff8148ded8>] bus_remove_device+0x108/0x180
Apr 21 09:06:14 tux2 kernel: [ 960.243893] [<ffffffff8148a989>] device_del+0x129/0x1c0
Apr 21 09:06:14 tux2 kernel: [ 960.243898] [<ffffffff8153f6d0>] usb_disable_device+0xb0/0x290
Apr 21 09:06:14 tux2 kernel: [ 960.243904] [<ffffffff8153424d>] usb_disconnect+0xad/0x200
Apr 21 09:06:14 tux2 kernel: [ 960.243909] [<ffffffff81536d05>] hub_port_connect_change+0xd5/0xb50
Apr 21 09:06:14 tux2 kernel: [ 960.243914] [<ffffffff8153e0d4>] ? usb_control_msg+0xd4/0x110
Apr 21 09:06:14 tux2 kernel: [ 960.243919] [<ffffffff81537c44>] hub_events+0x4c4/0xa20
Apr 21 09:06:14 tux2 kernel: [ 960.243925] [<ffffffff815381d5>] hub_thread+0x35/0x160
Apr 21 09:06:14 tux2 kernel: [ 960.243931] [<ffffffff810aae90>] ? prepare_to_wait_event+0x100/0x100
Apr 21 09:06:14 tux2 kernel: [ 960.243935] [<ffffffff815381a0>] ? hub_events+0xa20/0xa20
Apr 21 09:06:14 tux2 kernel: [ 960.243941] [<ffffffff8108b312>] kthread+0xd2/0xf0
Apr 21 09:06:14 tux2 kernel: [ 960.243947] [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0
Apr 21 09:06:14 tux2 kernel: [ 960.243953] [<ffffffff8172637c>] ret_from_fork+0x7c/0xb0
Apr 21 09:06:14 tux2 kernel: [ 960.243958] [<ffffffff8108b240>] ? kthread_create_on_node+0x1d0/0x1d0
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CurrentDmesg: [ 14.204900] init: plymouth-upstart-bridge main process ended, respawning
Date: Mon Apr 21 08:51:34 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
NVIDIA Corporation C77 [GeForce 8200] [10de:084b] (rev a2) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0153]
InstallationDate: Installed on 2014-04-21 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer Aspire X1300
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=/dev/mapper/hostname-root2 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: R01-B3
dmi.board.name: WMCP78M
dmi.board.vendor: Acer
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrR01-B3:bd04/01/2009:svnAcer:pnAspireX1300:pvr:rvnAcer:rnWMCP78M:rvr:cvnAcer:ct3:cvr:
dmi.product.name: Aspire X1300
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Apr 21 08:50:26 2014
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Lite-On Technology Corp. USB Multimedia Keyboard KEYBOARD, id 8
input Lite-On Technology Corp. USB Multimedia Keyboard KEYBOARD, id 9
input Logitech USB Optical Mouse MOUSE, id 10
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau
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