← Back to team overview

desktop-packages team mailing list archive

[Bug 1390994] Re: Lost ability to print duplex

 

The file is /etc/cups/cupsd.conf (d at the end) can you attach it's content together with a complete cups error log after trying to print duplex with debugging enabled as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems.
Can your follow the instructions of the sections "CUPS error_log", "Capturing print job data", and "Getting the data which would go to the printer". Can you also attach the file(s) which you tried to print? Please do this for all situations with problems (LibreOffice, evince, ...).

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1390994

Title:
  Lost ability to print duplex

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  A recent update (about a week or two ago) has resulted in my HP 8600
  printer no longer printing double-sided.  All the configuration
  information appears to be unchanged, but pages are not printed double-
  sided, when requested.  The duplexer works properly in local mode.

  My configuration is:  Ubuntu 14.04 (up-to-date), HP Pavilion dv6 with
  AMD quad-core processor.  I have been running Ubuntu on this machine
  for about 27 months.  I successfully upgraded from 12.04 to 14.04 last
  summer.  The 8600 printer has been in use for about two years.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1390994/+subscriptions