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Re: [Bug 1390994] Re: Lost ability to print duplex

 

As I stated in my report, my HP 8600 Printer has a duplexer unit. 
Requests for double-sided printing (from Ubuntu) worked properly until a 
recent Ubuntu upgrade.

The duplexer works properly in local manual mode, just as it did before.

The problem I'm reporting is that it appears that something in Ubuntu 
has changed that now causes the double-sided option to be disregarded.  
Print jobs run normally, but disregard requests for two-sided printing; 
pages print sindge-sided only.

The print interface menu display has been changed (and not necessarily 
for the better).  The GUI display shows double-sided printing to be 
enabled with long-edge option, as its predecessor did before, but 
double-sided printing never occurs, though I have requested numerous 
such jobs.

At the time I write this, there are only two lines in the cups error 
log, each one stating:

Unknown directive BrowseAddress on line 26 of /etc/cups/cups.conf

less reports that there is no such file as /etc/cups/cups.conf (and, 
yes, I used sudo)

Wilbur Killebrew

On 11/10/2014 01:07 PM, Pascal De Vuyst wrote:
> Does your printer have a duplex unit or are you using some kind of
> manual duplex mode (print the odd pages, then the paper gets put back
> into the input tray and the even pages get printed)?
>
> Can your follow the instructions of the sections "CUPS error_log",
> "Capturing print job data", and "Getting the data which would go to the
> printer" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Can you
> also attach the file(s) which you tried to print? Please do this for all
> situations with problems (LibreOffice, evince, ...).
>
> Do not pack the obtained file together and do not compress them. Please
> attach them one by one. This will make it easier for the readers


> of this
> bug report to handle them.
>
> ** Changed in: cups (Ubuntu)
>         Status: New => Incomplete
>

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1390994

Title:
  Lost ability to print duplex

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  A recent update (about a week or two ago) has resulted in my HP 8600
  printer no longer printing double-sided.  All the configuration
  information appears to be unchanged, but pages are not printed double-
  sided, when requested.  The duplexer works properly in local mode.

  My configuration is:  Ubuntu 14.04 (up-to-date), HP Pavilion dv6 with
  AMD quad-core processor.  I have been running Ubuntu on this machine
  for about 27 months.  I successfully upgraded from 12.04 to 14.04 last
  summer.  The 8600 printer has been in use for about two years.

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References