desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Oliver Dicklhuber, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** This bug is no longer a duplicate of bug 995541
   firefox hang (crash) ubuntu 12.04

** Changed in: firefox (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/995485

Title:
  firefox crashes while visiting facebook

Status in “firefox” package in Ubuntu:
  Invalid

Bug description:
  I am using firefox 12.0 for ubuntu.
  ubuntu 12.04 is installed. 
  while I`m trying to post a photo on facebook firefox crashes.
  on my pc is a 64 bit version of ubuntu 12.04 installed.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 12.0+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  oliver     1724 F.... pulseaudio
   /dev/snd/controlC1:  oliver     1724 F.... pulseaudio
  BuildID: 20120423122928
  CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
  Card0.Amixer.info:
   Card hw:0 'IXP'/'ATI IXP rev 2 with ALC658D at 0xfe02a000, irq 17'
     Mixer name	: 'Realtek ALC658D'
     Components	: 'AC97a:414c4781'
     Controls      : 38
     Simple ctrls  : 24
  Card1.Amixer.info:
   Card hw:1 'Audio'/'USB Audio at usb-0000:00:13.2-7.4.4, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB0c45:16be'
     Controls      : 13
     Simple ctrls  : 6
  Channel: release
  Date: Sun May  6 15:40:47 2012
  ForcedLayersAccel: False
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.100  metric 1
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Plugins:
   iTunes Application Detector - Lib=librhythmbox-itms-detection-plugin.so, Location=/usr/lib/mozilla/plugins
   VLC Multimedia Plugin (compatible Totem 3.0.1) - Lib=libtotem-cone-plugin.so, Location=/usr/lib/mozilla/plugins
   DivX® Web Player - Lib=libtotem-mully-plugin.so, Location=/usr/lib/mozilla/plugins
   QuickTime Plug-in 7.6.6 - Lib=libtotem-narrowspace-plugin.so, Location=/usr/lib/mozilla/plugins
   Windows Media Player Plug-in 10 (compatible; Totem) - Lib=libtotem-gmp-plugin.so, Location=/usr/lib/mozilla/plugins
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=12.0/20120423122928 (Running)
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/17/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 3.33
  dmi.board.name: AMETHYST-M
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr3.33:bd08/17/2005:svnHPPavilion061:pnEG686AA-ABDt3181.de:pvr0qn0211RE101AMETM00:rvnMSI:rnAMETHYST-M:rvr1.0:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: EG686AA-ABD t3181.de
  dmi.product.version: 0qn0211RE101AMETM00
  dmi.sys.vendor: HP Pavilion 061

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