← Back to team overview

desktop-packages team mailing list archive

  1. desktop-packages team
  2. Mailing list archive
  3. Message #83348

[Bug 1395272] [NEW] [HP Pavilion dv5 Notebook PC, IDT 92HD71B7X, Black Speaker, Internal] No sound at all

  Thread Previous • Date Previous • • Thread Next 
Public bug reported:

No sound after upgrading from ubuntu 12.04 to Trusty 14.04 no way to get the internal speakers working, headphones working OK, tried all setting as : alsamixer, pavucontrol, paman, sound setting.
Removed and reinstalled pulseaudio, tried some suggestions found on the web, no result !!! 
Still no sound from internal speakers. Info alsa script at : http://www.alsa-project.org/db/?f=047b9153d9e5e6ef82f790e539d8da97b99a7f56

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic i686
NonfreeKernelModules: wl nvidia
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gianni     1737 F.... pulseaudio
 /dev/snd/pcmC0D0p:   gianni     1737 F...m pulseaudio
CurrentDesktop: Unity
Date: Sat Nov 22 08:49:41 2014
InstallationDate: Installed on 2014-11-15 (6 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  gianni     1737 F.... pulseaudio
 /dev/snd/pcmC0D0p:   gianni     1737 F...m pulseaudio
Symptom_Jack: Black Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Pavilion dv5 Notebook PC, IDT 92HD71B7X, Black Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.0C
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3603
dmi.board.vendor: Quanta
dmi.board.version: 02.20
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0C:bd09/18/2008:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvrF.0C:rvnQuanta:rn3603:rvr02.20:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv5 Notebook PC
dmi.product.version: F.0C
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-11-21T13:44:25.013091

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1395272

Title:
  [HP Pavilion dv5 Notebook PC, IDT 92HD71B7X, Black Speaker, Internal]
  No sound at all

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  No sound after upgrading from ubuntu 12.04 to Trusty 14.04 no way to get the internal speakers working, headphones working OK, tried all setting as : alsamixer, pavucontrol, paman, sound setting.
  Removed and reinstalled pulseaudio, tried some suggestions found on the web, no result !!! 
  Still no sound from internal speakers. Info alsa script at : http://www.alsa-project.org/db/?f=047b9153d9e5e6ef82f790e539d8da97b99a7f56

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic i686
  NonfreeKernelModules: wl nvidia
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gianni     1737 F.... pulseaudio
   /dev/snd/pcmC0D0p:   gianni     1737 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sat Nov 22 08:49:41 2014
  InstallationDate: Installed on 2014-11-15 (6 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Built-in Audio - HDA Intel
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  gianni     1737 F.... pulseaudio
   /dev/snd/pcmC0D0p:   gianni     1737 F...m pulseaudio
  Symptom_Jack: Black Speaker, Internal
  Symptom_Type: No sound at all
  Title: [HP Pavilion dv5 Notebook PC, IDT 92HD71B7X, Black Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/18/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.0C
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3603
  dmi.board.vendor: Quanta
  dmi.board.version: 02.20
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0C:bd09/18/2008:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvrF.0C:rvnQuanta:rn3603:rvr02.20:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv5 Notebook PC
  dmi.product.version: F.0C
  dmi.sys.vendor: Hewlett-Packard
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-11-21T13:44:25.013091

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1395272/+subscriptions

Follow ups

References

  Thread Previous • Date Previous • • Thread Next