← Back to team overview

desktop-packages team mailing list archive

[Bug 1396192] [NEW] Head phones are working Internal rear spekers are not working

 

Public bug reported:

I can get perfect sound through headphones. The sound driver just
refuses to recognize the existence of the speaker.rear sterio speakers
are not working It is fine with windows 8.1. It is a dual boot system.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
Uname: Linux 3.17.1-031701-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  murtyvonna   4410 F.... pulseaudio
 /dev/snd/controlC0:  murtyvonna   4410 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 25 20:30:46 2014
InstallationDate: Installed on 2014-09-16 (69 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1709
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1709:bd01/04/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1396192

Title:
  Head phones are working Internal rear spekers are not working

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  I can get perfect sound through headphones. The sound driver just
  refuses to recognize the existence of the speaker.rear sterio speakers
  are not working It is fine with windows 8.1. It is a dual boot system.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  Uname: Linux 3.17.1-031701-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  murtyvonna   4410 F.... pulseaudio
   /dev/snd/controlC0:  murtyvonna   4410 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Nov 25 20:30:46 2014
  InstallationDate: Installed on 2014-09-16 (69 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/04/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1709
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55-M PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1709:bd01/04/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1396192/+subscriptions


Follow ups

References