desktop-packages team mailing list archive

[Eduardo Llaguno <eduardo@xxxxxxxxxxx>]

Public bug reported:

When connecting external USB headphones, only headphones speakers appear
as an option to output audio, but Microphone only appears internal.

After executing "pulsaudio -k" microphone appears.

Sometimes (could be unrelated) when external HDMI connector the audio
HDMI output do not appear. I once solve it Suspending the laptop and
bringing it back again, then the correct Audio Output options appear.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
Uname: Linux 3.16.0-031600-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 27 09:06:40 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-05-31 (179 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:C420 successful
Symptom_Card: Plantronics C420 - Plantronics C420
Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:C420 failed
Symptom_Type: Only some of inputs are working
Title: [USB-Audio - Plantronics C420, recording] Recording problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0845MX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn0845MX:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1397029

Title:
  [USB-Audio - Plantronics C420, recording] Headphone Mic do not appear
  after connect

Status in “alsa-driver” package in Ubuntu:
  New

Bug description:
  When connecting external USB headphones, only headphones speakers
  appear as an option to output audio, but Microphone only appears
  internal.

  After executing "pulsaudio -k" microphone appears.

  Sometimes (could be unrelated) when external HDMI connector the audio
  HDMI output do not appear. I once solve it Suspending the laptop and
  bringing it back again, then the correct Audio Output options appear.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  Uname: Linux 3.16.0-031600-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov 27 09:06:40 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-05-31 (179 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:C420 successful
  Symptom_Card: Plantronics C420 - Plantronics C420
  Symptom_PulseAudioRecordingTest: PulseAudio recording test through plughw:C420 failed
  Symptom_Type: Only some of inputs are working
  Title: [USB-Audio - Plantronics C420, recording] Recording problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/12/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0845MX
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A07
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn0845MX:rvrA00:cvnDellInc.:ct8:cvrA07:
  dmi.product.name: Inspiron 5537
  dmi.product.version: A07
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1397029/+subscriptions