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[Bug 1400079] [NEW] Bluetooth not working on Asus X751LA

 

Public bug reported:

This bug is associated with launchpad's question #257206. Since the
question did not receive any useful answer, I thought to scale up the
issue.

In order to be 100% sure, since I made several tests for another problem
I have with the touchpad, I reinstalled entirely the whole system, so
now I'm running a fresh install of Ubuntu 14.04 on the mentioned
notebook.

The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
The bluetooth app is not able to activate the bluetooth.
I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
Hcitool seems to detect the local device:

$ hcitool dev
Devices:
	hci0	54:27:1E:51:63:DE

However it does not detect remote devices:

$ sudo hcitool scan
Scanning ...
$

(this was after I set my phone as discoverable).

The kill list is clear:

$  sudo rfkill list
1: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
2: asus-wlan: Wireless LAN
	Soft blocked: no
	Hard blocked: no
3: asus-bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no
4: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

$ lsb_release -rd
Description:	Ubuntu 14.04.1 LTS
Release:	14.04

This is the version of blueman I installed, while hcitool came with the
ubuntu install:

$ apt-cache policy blueman
blueman:
  Installed: 1.23-git201403102151-1ubuntu1
  Candidate: 1.23-git201403102151-1ubuntu1
  Version table:
 *** 1.23-git201403102151-1ubuntu1 0
        500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: evince 3.10.3-0ubuntu10.1
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Dec  7 14:10:43 2014
InstallationDate: Installed on 2014-11-27 (10 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
KernLog:
 
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: evince (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evince in Ubuntu.
https://bugs.launchpad.net/bugs/1400079

Title:
  Bluetooth not working on Asus X751LA

Status in evince package in Ubuntu:
  New

Bug description:
  This bug is associated with launchpad's question #257206. Since the
  question did not receive any useful answer, I thought to scale up the
  issue.

  In order to be 100% sure, since I made several tests for another
  problem I have with the touchpad, I reinstalled entirely the whole
  system, so now I'm running a fresh install of Ubuntu 14.04 on the
  mentioned notebook.

  The Notebook is equipped with a Qualcomm Atheros, the wifi is working fine - at least so it appears to me.
  The bluetooth app is not able to activate the bluetooth.
  I installed blueman, and through it I could switch on the bluetooth (at least it says it is on); however when I do a search. it cannot detect any remote device. Moreover, although I set the device as visible, it does not show up on other devices scanner.
  Hcitool seems to detect the local device:

  $ hcitool dev
  Devices:
  	hci0	54:27:1E:51:63:DE

  However it does not detect remote devices:

  $ sudo hcitool scan
  Scanning ...
  $

  (this was after I set my phone as discoverable).

  The kill list is clear:

  $  sudo rfkill list
  1: phy0: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  2: asus-wlan: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no
  3: asus-bluetooth: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  4: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no

  $ lsb_release -rd
  Description:	Ubuntu 14.04.1 LTS
  Release:	14.04

  This is the version of blueman I installed, while hcitool came with
  the ubuntu install:

  $ apt-cache policy blueman
  blueman:
    Installed: 1.23-git201403102151-1ubuntu1
    Candidate: 1.23-git201403102151-1ubuntu1
    Version table:
   *** 1.23-git201403102151-1ubuntu1 0
          500 http://rs.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: evince 3.10.3-0ubuntu10.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec  7 14:10:43 2014
  InstallationDate: Installed on 2014-11-27 (10 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  KernLog:
   
  SourcePackage: evince
  UpgradeStatus: No upgrade log present (probably fresh install)

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